Administrator, Facilities Systems

Summary

Spire is seeking a Facilities System Administrator. This position will be responsible for the implementation and administration of the IWMS system, as well as administration and maintenance of Facilities Department software and databases. This includes AutoCAD drawings and reporting related to facilities and real estate data. The Facilities System Analyst shall act as the subject matter expert for all Computer Aided Facility Management software and data management for the Facilities Department as well as provide Workplace and Planning team support as needed for site walk throughs, AutoCAD plan updates, etc. 

Company Overview

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of our business. We’re dedicated to understanding our customers’ needs and goals to better serve them today and tomorrow. That’s why we’re always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

 

And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate our four essential behaviors that bring the Spire culture to life: 

• We make it happen:  We are a company of go-getters, acting on every opportunity to help our company advance. 
• We seek out perspective:  We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs.
• We collaborate:  We put teamwork first, bringing in everyone’s ideas, because our collective energy makes us stronger.
• We care:  We treat people how we want to be treated, listening closely and doing what’s right, even when it’s hard.

 

By living our values and behaviors every day, we strive to create an environment where every employee feels welcome, respected and valued. 

Duties and Responsibilities

• Administrate, manage, and generate reporting in the IWMS System.
• Lead as subject matter expert for all IWMS capabilities and is the primary contact for all related activities for the system throughout all company entities.  Act as project manager for IWMS System, gather and analyze data, problem solve and communicate recommendations IWMS.  Ability to analyze and manipulate data for ad-hoc reporting. 
• Apply data metrics that are important to client and business needs.  
• Develop dashboard reporting for frequently requested Real Estate and Facilities data reports. 
• Manage IWMS system development including upgrades and enhancements to the system. Monitor and track IWMS performance.  
• Identify and advocate continuous process improvement and automation opportunities.  
• Serve as the point of contact for IWMS vendor and end users to track and resolve technical issues as well as system enhancement requests.  
• Manage the IWMS contract for compliance and accurate billing, act as liaison between company and vendor.
• Develop and train other associates on software updates and functions within the IWMS System. Meet with IWMS users on a regular basis to update preventative maintenance (PM) and Work Order Process Flows as building needs change. 
• Manage and maintain accuracy of space inventory system by working directly with departments to obtain accurate data.  
• Create polylines in accordance with space measurement protocols including BOMA and IFMA. Conduct regular data audits for quality assurance of data reporting. 
• Create, coordinate and facilitate business processes for maintaining accurate space information. 
• Participate in project meetings related to data analysis and management.
• Support planning staff, and company-wide requests with space and occupancy information by providing graphical and data reports via IWMS software.  
• Support the Workplace department, manages process for payment of invoices, initiating projects in systems, for Workplace and Planning projects. 
• Provide Workplace and Planning team support as needed for site walk-throughs, AutoCAD plan updates, etc. 
• All other duties as assigned.

Essential Characteristics and Competencies

• Ability to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality.
• Ability to lead by example in support of the company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skill and perspective.

Required Education (certifications, licenses)

• Bachelor’s degree in archite