Senior Director, Solution Engineering (Revenue Cloud)
SalesforceAbout the role
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Job Category
SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
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Overview:Join the Salesforce Solution Engineering leadership organization as a Senior Director of Solution Engineering for Revenue Cloud. This role is pivotal in driving the success of our Revenue Cloud business across North America. You will lead a high-performing team of Sales Engineers, partner with Sales Leadership to define go-to-market strategies, and elevate technical storytelling to showcase the full business value of the Revenue Cloud platform.
Your Mission as a Senior Director of Solution Engineering - Revenue Cloud:
In this influential role, you will:
- Lead and Develop: Build, nurture, and grow a high-performing team of Sales Engineers supporting the Revenue Cloud business across North America.
- Partner with Sales Leadership: Define go-to-market strategy, customer segmentation, and coverage models that drive predictable pipeline growth and win rates.
- Elevate Technical Storytelling: Ensure our teams articulate the full business value of the Revenue Cloud platform—CPQ, Billing, Subscription Management, and integrations with CRM, Service, and Commerce.
- Coach to Excellence: Drive readiness, enablement, and professional development through structured programs that advance solution expertise, discovery skills, and executive engagement.
- Collaborate with Product Management and Marketing: Influence roadmap priorities based on field insights and evolving customer needs.
- Scale Best Practices: Create reusable assets, demos, and success stories that accelerate deal velocity across industries and segments.
- Serve as an Executive Sponsor: Represent the technical perspective in C-level customer engagements on strategic opportunities.
- Drive Innovation: Leverage AI, automation, and data storytelling to differentiate Revenue Cloud and expand our impact.
Key Responsibilities:- Lead Transformation Efforts: Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long-term success.
- Inspire and Develop a High-Performing Team: Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.
- Collaborate for Success: Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.
- Shape Solutions: Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
- Foster Growth and Innovation: Develop innovative go-to-market strategies, drive organizational productivity, and champion cross-functional collaboration to achieve strategic goals.
- Champion Salesforce Values: Embody Salesforce’s core values in every aspect of your leadership, serving as a role model for your team and the wider organization.
Qualifications:
- 10+ years of experience in solution engineering, sales engineering, or technical pre-sales for enterprise SaaS platforms.
- 5+ years of leadership experience managing regional or national teams of solution engineers or architects.
- Deep expertise in Revenue Cloud, CPQ, Billing, or adjacent quote-to-cash solutions (Salesforce, Apttus, Zuora, Oracle, SAP, etc.).
- Proven ability to inspire, coach, and scale high-performing
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