Manager, Operations

Location: Tucson, Arizona

About Samuel, Son & Co. Ltd.

At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business – enabling us to build on over 167 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a part of driving positive change – within our organization and in the communities where we live and work. If you’re seeking an inclusive, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen. We’re stronger together. 

Here are some of the great benefits that we offer:

• Company paid health and dental benefits
• Paid vacation, paid sick time, an annual bonus
• Defined Contribution Pension Plan with company match 
• Opportunity for career stability and growth
• Tuition reimbursement program
• Flexibility with start and end times (depending on circumstances and position)
• Protective personal equipment is provided or cost of purchase is reimbursed
• On the job training

 ESSENTIAL FUNCTIONS / RESPONSIBILITIES:

• Site Oversight: Manage day-to-day operations of the site, ensuring seamless coordination and alignment with organizational goals.
• Safety and Compliance: Serve as a role model for safety, prioritizing and enforcing company protocols and regulatory compliance to maintain a safe and secure work environment.
• Leadership: Lead and mentor site teams to foster a culture of safety, excellence, teamwork, and continuous improvement. Support individuals through change, uphold Samuel’s policies and values, and clearly communicate organizational mission and strategies in a relatable way. Ensure that safety, quality, and productivity remain top priorities in all activities.
• Compliance and Quality Assurance: Ensure the site operates in adherence to company standards, policies, and regulatory requirements. Develop and execute manufacturing plans and procedures to meet customer and company quality standards.
• Continuous Improvement: Promote a culture of continuous improvement and innovation by identifying and implementing opportunities to enhance operations and customer satisfaction. Actively contribute to strategic planning and execution.
• Process Optimization: Identify areas for operational improvement and implement strategies to increase efficiency, reduce costs, and improve performance. Develop production schedules and coordinate activities to meet customer expectations for quality and delivery.
• Financial Accountability: Monitor financial metrics and draw accurate conclusions to support sound decision-making. Manage the annual operations budget, ensuring labor and expense targets are met. Perform monthly budget variance analyses and report root causes and corrective actions.
• Resource Allocation: Allocate site resources—including personnel, equipment, and budget—efficiently to support optimal performance. Recruit, hire, train, and manage staff while ensuring accountability and alignment with Samuel’s culture.
• Performance Metrics: Establish, track, and report on key performance indicators (KPIs) to monitor site performance, including productivity, scrap, and returns.
• Problem Solving: Resolve operational issues promptly by collaborating with cross-functional teams. Encourage teamwork and strategic thinking while using problem-solving tools (e.g., DMAIC, value stream mapping) to address productivity concerns.
• Strategic Planning: Develop and implement operational strategies aligned with broader business objectives. Create and manage a capital plan for plant maintenance and long-term site goals, overseeing capital projects from proposal through completion.
• Communication: Maintain clear, consistent communication within the site and with senior leadership to ensure transparency and alignment. Share information and feedback effectively in both written and verbal formats.
• Vendor and Supplier Relations: Partner with department leads to maintain strong relationships with vendors and suppliers, ensuring reliable access to required resources and services.
• Senior Site Leader: Provide daily leadership across all site departments, including both direct and indirect reports. Serve as the primary point of contact for senior SESG leadership regarding site performance and needs.
• Commercial Sales: Collabo