About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Senior IT Engineer designs and manages systems architectures across Windows, Linux, and cloud platforms like Azure and AWS, ensuring integration and efficiency while implementing best practices in security and compliance. This role involves conducting research on emerging technologies, triaging issues, automating processes, and monitoring IT components for continuous availability. The ideal candidate will manage incident resolution, provide mentorship to junior engineers, and utilize tools like ServiceNow to track changes and adhere to change management processes.

Role Description

• Design and implement Azure-native and multi-cloud infrastructure solutions including networking, computer, storage, identity, and security. MUST be proficient and possess required hands-on experience.

• Lead cloud architecture reviews, ensuring alignment with enterprise standards and best practices

• Develop Infrastructure-as-Code (IaC) using tools like Bicep, Terraform, or ARM templates

• Help define and enforce governance policies using Azure Policy, Blueprints, and RBAC

• Collaborate with DevOps teams to integrate CI/CD pipelines and automate infrastructure provisioning

• Optimize cost, performance, and reliability of Azure workloads

• Provide technical leadership and mentorship to engineering teams

• Stay current on Azure innovations and proactively recommend improvements

• Strong sense of ownership, urgency, and a drive to deliver high-quality solutions

Behaviors and Competencies

• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.

• Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.

• Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas.

• Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential.

• Analytical Thinking: Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably.

• Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.

• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.

• Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.

• Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas.

• Technical Troubleshooting: Can proactively seek out potential technical problems, initiate preventive measures, and contribute to innovative solutions.

Skill Level Requirements

• Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels. - Intermediate

• Expertise in leveraging cloud-based platforms and services to build, deploy, and manage applications and data on the internet - Intermediate

• Experience in managing and maintaining computer systems and networks to ensure optimal performance and security. - Intermediate

• Familiarity with tools such as Puppet, KernelCare, Tenable, and/or Taniu