Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience and Administration Advisor Senior within PNC's Data and Automation organization, you will be based in Cleveland-OH, Strongsville-OH or Pittsburgh-PA

This role will be a part of the Data and Automation Business Management team. It will be primarily responsible for driving risk execution activities across the technology team. The candidate will partner heavily with our Technology Risk Operations group along with 2nd and 3rd Line of Defense and Audit to ensure risk tolerance expectations are met. They will work with engineering teams to create appropriate action plans to resolve issues in a timely manner along with tracking and monitoring the execution of those plans. They will work with leaders to proactively mitigate risk and stay within program compliance.

PNC will not provide sponsorship for employment visa for this position. PNC will not participate in OPT or STEM OPT for this position.

Job Description

• Indirectly leads cross-functional teams to improve business planning methods. Executes key business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering the CARES model to customers and/or internal partners.
• Leads execution and implementation of business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations.
• Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add significant value to the business and to achieve business goals.
• Consults and influences key decision makers to ensure cross-business and cross-functional alignment and synergy.
• Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures