Director, NCG Underwriting

Job Posting End Date: August 13

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

• Award-winning culture 

• Inclusion and diversity as a priority 

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

• Generous PTO (including paid time to volunteer!) 

• Up to 9.5% 401(k) employer contribution 

• Mental health support 

• Career advancement opportunities 

• Student loan repayment options 

• Tuition reimbursement

• Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

This position is responsible for managing a work unit of highly skilled underwriting professionals and working collaboratively with other Underwriting management, Home Office and Field based partners in the attainment of top-line and bottom-line growth objectives through sound, focused risk assessment and decision making.

Principal Duties and Responsibilities

• Perform all underwriting responsibilities as required on assigned cases and new business opportunities. Assess risk and make balanced judgment calls on all offers within premium authority limits. 
• Act as a mentor and technical coach to underwriting professionals, motivate employees and provide both positive and constructive developmental feedback at the case level on  decisions made by members of the work unit.
• Develop personal credibility with key brokers, customers and field management.
• Drive the achievement of appropriate growth objectives; targeted profit and persistency levels for the work unit/assigned offices.
• Deliver tracking and analysis of individual and work unit performance against established goals.
• Analyze performance of assigned business, partnering as needed with field management. Identify risk trends, challenges and opportunities.
• Focus on rigorous expense management.
• Advocate for and lead change management efforts. Create/reinforce an environment committed to continuous learning and growth.
• Provide leadership decision making in areas of workload management and resource allocation; focus the right people on the right tasks at the right time.
• Contribute to quality review, policies and practice rules development and support product development initiatives. Provide leadership in continued growth and development of risk tools for Underwriters.
• Responsible for all HR functions of the team: develop team members through regular 1x1’s, performance appraisals, ongoing review of developmental plans and day to day risk assessment reviews.
• Positively contribute to all planning initiatives, project efforts and articulate reporting tasks to management.
• Provide Manager back-up as necessary and perform other duties as assigned.

Job Specifications

• Bachelors degree preferred or equivalent, relevant business experience
• 5 + years of technical risk management experience in a product line
• Prior management experience preferred
• Knowledge of the sales/distribution process
• Demonstrated leadership in achieving goals
• Ability to implement operational plans
• Ability to work effectively with all levels of the organization
• Demonstrated ability to assimilate market and case specific data and identify product impacts and opportunities
• Strong mentoring and coaching skills to assist team members in various stages of career and technical development
• Ability to motivate employees to achieve results
• Creative problem solving/analytical reasoning skills
• Excellent communication skills, both verbal and written
• Demonstrated ability to be persuasive and to have strong negotiation and influencing skills
• Strong or