Program Manager - Sales Compensation

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

This new role reporting to the Director, Global Sales Compensation will be responsible for overall program planning and monitoring to ensure timelines are met and key stakeholders are aligned. The role is responsible for the development and execution of seamless, concise, clear communication strategies. Additional responsibilities include formalizing decision documentation and creating and managing process flows to enable effective communication. The role is integral to the execution of the program vision and will assist in developing and updating the roadmap utilizing a repeatable framework for future work.

Job Description:

Program Manager, Sales Compensation COE

The Sales Compensation COE team develops and executes impactful sales compensation strategies and programs for our sales teams across the globe.   We work in close partnership with Sales, Revenue Operations, Finance and Rewards to develop plan designs that effectively align performance and pay. The team provides overall program/plan governance while managing all operational and administrative functions to ensure timely and accurate payments to over 700 sales associates.  Key sets of analyses and assessments are conducted to continually monitor plan effectiveness as well as provide insight into trends and forecasts. The programs managed span multiple teams and geographies and rely heavily on close collaboration and partnerships.   

This new role reporting to the Director, Global Sales Compensation will be responsible for overall program planning and monitoring to ensure timelines are met and key stakeholders are aligned.  The role is responsible for the development and execution of seamless, concise, clear communication strategies.   Additional responsibilities include formalizing decision documentation and creating and managing process flows to enable effective communication. The role is integral to the execution of the program vision and will assist in developing and updating the roadmap utilizing a repeatable framework for future work.   

This right individual for this role is creative, organized, and able to juggle multiple priorities with ease.  He/she will have relevant experience in project/program management, change management, process documentation, and executing solid communication strategies.  We are looking for someone who can help translate very complex business problems into simple, easy to understand recommendations.  This position requires a high level of energy, great communication skills and perpetual enthusiasm to learn new skills and take on new responsibilities.