Senior Agile Coach

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

The Senior Agile Coach will champion an Agile mindset with deep expertise in Agile principles, values, and industry best practices. This role will coach and develop self-empowered teams by guiding their path to Agile maturity, challenging the status quo through Lean and Agile practices that improve process optimization and value delivery. The Senior Agile Coach will partner with and influence leaders and teams across Business, Product, Project Management, Sales, Marketing, and Technology to help build a thriving Agile organization.

What you will do:

• Partner with coaches and leaders to continue the organization’s Agile transformation.

• Build trust and strong relationships with team members, clients, and stakeholders through strong interpersonal skills.

• Educate people across levels and roles on Agile principles and best practices.

• Mentor Scrum Masters, Product Owners, Agile teams, and leaders on Agile best practices.

• Coach value streams, teams, leaders, and individuals to strengthen Agile and Lean practices and increase value delivery.

• Observe teams and ways of working, identify gaps, and introduce opportunities for improvement.

• Work with managers to define strategies for transitioning to Lean-Agile practices.

• Partner with change agents and stakeholders to help them become effective Lean-Agile champions.

• Collaborate with a team of Agile Coaches to deliver a unified message across communications.

• Create and train on Agile metrics, leveraging tools and approaches to demonstrate value and foster an environment of innovation, improvement, collaborative solutions, trust, and safety.

What you will bring:

• Proven expertise in Agile principles, values, and industry best practices, with the ability to coach teams toward Agile maturity.

• Experience coaching and mentoring across Agile roles, including Scrum Masters, Product Owners, Agile teams, and leadership.

• Experience coaching value streams and enabling Lean and Agile process optimization for improved value delivery.

• Strong facilitation, teaching, and workshop development skills, including creating reusable learning resources (documentation, training, videos, newsletters, and other resources).

• Ability to create user stories and acceptance criteria to express requirements.

• Experience providing product management support, including prioritization and backlog grooming, and guiding business/product teams toward iterative delivery.

• Strong knowledge of Agile metrics, including awareness of improper use or interpretation.

• Ability to constructively resolve conflict and build trust, with an understanding of team dynamics and the psychology of teams.

• Ability to build communities of practice and learning forums (for example, CoPs, book clubs, lunch and learns) to broaden Agile understanding.

• Experience using Jira to create filters, boards, dashboards, and plan view.

What will set you apart:

• 5+ years of Scrum Master and/or Product Owner experience.

• 2+ years of enterprise Agile coaching experience.

• Advanced-level Agile certifications from respected organizations and ongoing continuing education.

• Participation in the Agile community through conferences, meet-ups, and a continuous growth mindset.

• Experience in enterprise-wide Agile coaching across leadership, business, and product teams.

• Knowledge of additional frameworks such as Kanban, SAFe, or LeSS.

• B.S. or equivalent experience in Computer Information Systems, Business Management, Engineering, or a related area of study.

• Encouraging, motivating, and empowering coaching style.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifi