Care Management Admin Technician

Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important To ArcadiaThis position is responsible for assisting the Population Health Case Management Team on reporting services, communications, and coordination for one or more of the day-to-day functions. (e.g., customer service, reporting, medical record lookup, email, report reviews and distribution, and data entry.)
What Success Looks Like:In 3 months- Work on initial data entry- Work on health record training- Work on initial introduction to reports and Medical Group Guidelines- Initial learning regarding reporting and report locations as well as packet preparation- Initial learning about IPA’s and health plan requirements
In 6 months- Understand reporting and be familiar with report locations- Initial packet preparation and compilation- Assist Clinical Compliance with moderation of the pre-meetings with regards to PHM data- Have a basic knowledge of rules across all IPA’s- Understand the Health Plan requirements as outlined in the UM plan and attachments
In 12 months- Review processes and independently implement opportunities to streamline- Work on trouble-shooting issues with documentation and process compliance- Run, modify staff/QA reports- Assist in meeting the Health Plan requirements as outlined in the UM plan and attachments

What You'll Be Doing

• Reviewing incoming reports and emails and distributing based on priority
• Collecting data from medical records in multiple EMR systems and inputting into reports, and health plan portals
• Compile Committee packets, agendas, minutes and required attachments.
• Schedule reminders, meeting invites and pre-meetings to ensure timely packet submission
• Submit audit documents via the Health Plan portal
• Communicate professionally and develop positive relationships with providers and providers’ support staff
• Maintain confidentiality related to all computer programs, medical records and other data
• Other tasks, projects or duties as assigned by supervisor

What You'll Need To Have

• 1-3 years of experience in a healthcare environment
• Knowledge of medical terminology
• Ability to prioritize daily work, work independently and adapt to change while still meeting timelines and deadlines
• Ability to work effectively with management, co-workers, physicians/nurses, providers, and other external agencies/customers
• Proficiency in Microsoft products, Excel, PDF, PPP, and Adobe at minimum
• Experience managing multiple projects effectively
• Interpersonal, organizational, and analytical skills
• Experience with analytics
• Verbal and written communication skills

Would Love For You To Have

• Experience in a medical office setting

What You'll Get

• Join a fast-paced high performing team who brings all data into one of the top Healthcare Analytics companies in the US
• Learn a TON about the payor and provider healthcare system while applying cutting edge analytic tools and medical economics to everyday situations
• Learn ways to streamline processes and identify potential automation opportunities
• Become an expert in clinical and claims healthcare data
• Receive cash compensation with health, dental, and other benefits
• Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
• A flexible, remote friendly company with personality and heart
• Employee driven programs and initiatives for personal and professional development
• Be a member of the Arcadian and Barkadian Community

About ArcadiaArcadia.io helps innovative healthcare systems and health plans around the country transform healthcare to reduce cost while improving patient health.   We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time.  We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. For a better sense of our brand and products, please explore our website, our