Senior Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Senior Facilities Manager

As a senior-level professional, you'll oversee the integral delivery of IFM services on a major site or group of sites across within a country. In doing so you will optimize operational efficiency, ensure regulatory compliance, and build strong relationships with key stakeholders, including operations teams, vendors, landlords, and J&J personnel. If you're an experienced facilities management leader with office and manufacturing expertise looking for a role that offers growth, autonomy, and the chance to make a real impact across a diverse property portfolio, this opportunity is perfect for you! 

Some of your day as a Senior Service Manager: 

• Manage all Soft Services within the facilities, ensuring compliant and satisfactory delivery of cleaning, catering, pest control, landscaping, reception, mail & logistics, workplace and occupancy management and light duty maintenance services across the buildings within your scope. Where relevant, making sure the GxP rules are being adhered to. 

• Manage assigned assets within the facilities, ensuring a safe, productive, and professional work environment across assigned building systems that could include HVAC, plumbing, electrical, lighting, janitorial, and grounds 

• Maintain and enhance preventative maintenance programs to minimize equipment failures, maximize operational efficiency, and prevent unplanned downtime through proper servicing 

• Utilize CMMS systems to schedule, track, and manage work orders while ensuring timely maintenance and issue resolution 

• Perform repair/replace analytics and decision-making for building infrastructure and mechanical systems, analysing maintenance outliers to determine root causes and direct appropriate action 

• Prepare, submit, and manage facility budgets aligned with organizational goals, tracking variances, capital budgets, R&M spend, and G&A expenditures while overseeing procurement of supplies and equipment 

• Identify, qualify, select, and develop national/regional vendors for repairs and scheduled maintenance programs while growing and managing contractor relationships 

• Monitor vendor performance and manage warranties and compliance of work performed, understanding all contracts to ensure delivery of services as agreed upon 

• On request, lead and coordinate facility renovation projects with minimal disruption to production processes and act as a field contact for problem resolution with landlords or property managers 

• Ensure compliance with portfolio-wide initiatives and required local, state, and federal laws/regulations while developing safety protocols and partnering with QA and EH&S for regulatory compliance. Make sure both internal and outsourced staff are properly trained and SOPs are being followed.