Director, IT

Who We Are

UnitedMasters is building a marketplace that connects artists, brands and fans - empowering artists to earn and grow. UnitedMasters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their master recording rights and up to 100% of royalties. Through the combination of UnitedMasters’ music distribution platform and its deep ties to brands, UnitedMasters enables independent artists and change-makers to grow and earn unlike any other platform.

The UnitedMasters team is made up of musicians, marketers, engineers, and storytellers with backgrounds from YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, VICE, and more. We work hand in hand with the award-winning creative teams that forge those innovative partnerships at Translation (our in-house creative advertising agency).


We are looking for a Director, Enterprise Technology to join UnitedMasters! Please note this is a hybrid position based in our Brooklyn, NY Office and will be expected to be in the office 3 days a week.

What You'll Do

• Develop and execute the strategy for IT infrastructure, ensuring alignment with business objectives and future growth needs.
• Oversee the procurement of IT hardware, software, and services, including vendor management and software licensing.
• Lead end-point management, ensuring all employee devices are secure, well-managed, and optimized for performance.
• Oversee the employee help desk to ensure timely and effective resolution of IT issues, driving high levels of employee satisfaction.
• Maintain asset inventory across end user and organizational assets.
• Oversee cloud services, data storage, and disaster recovery processes, ensuring system redundancy and data integrity.
• Develop and maintain cyber security protocols, policies, and tools to protect the organization from threats.
• Conduct regular security assessments, risk evaluations, and compliance audits.

Knowledge, Skills and Abilities

• Strong communication skills and the ability to translate complex enterprise technology capabilities into usable employee policies and processes.
• Deep understanding of Enterprise Security design and risk mitigation with end to end implementation across all applications.  Ability to collaborate with the product Engineering team to support enterprise and product tech with shared infrastructure (where applicable).
• Ability to run desktop support efficiently and effectively, maintaining our best in class employee ratings and response times.
• Hands-on experience with Okta or similar SSO applications.  Ability to design, maintain and troubleshoot integrations with all enterprise applications from NetSuite, Workvivo, Ironclad, etc.
• Experience managing the enterprise software renewal calendar and budget management process for a 75+ portfolio of enterprise software.  Ability to work closely with department managers to assess needs, identify and implement the most cost effective solutions.
• Demonstrated technical expertise and ability to stay on top of trends in security, AI, workflow best practices and ability to help departments implement technology to improve process.

Minimum Qualifications

• 8+ years of progressive experience in IT management, with a proven track record in strategic planning, team leadership, and project execution.        

Preferred Qualifications

• Demonstrated experience managing budgets, negotiating vendor contracts, and ensuring effective allocation of IT resources.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in project management methodologies and IT service management.
• Expertise in network architecture, cloud computing, cyber security, and data management.
• Knowledge of current and emerging technology trends and best practices in IT.

About UnitedMasters, Inc.

UnitedMasters Inc. represents the creative solutions company, Translation, and the leading software and services platform for independent creators, UnitedMasters. UnitedMasters enables ownership, exposure, and new paths for financial return for independent creators, while Translation helps brands leverage the power of contemporary culture to achieve transformational growth. Combined, UnitedMasters, Inc. is the world’s leading marketplace for cultural capital, connecting independent artists and brands to realize a future in