Director, Market Services (Hybrid)

Company Description

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

The California ISO is committed to the health, safety, and work/life integration of its employees and is proud to offer flexible work arrangements. This position would be eligible to participate in a flexible hybrid schedule.

Relocation assistance is available.

Job Description

PRIMARY PURPOSE:

Under the general direction of the Vice President, System Operations provides leadership, guidance, and oversees department operations of the Market Services teams.  Responsible for congestion revenue rights, settlement policy development, and post-market activities such as; settlement dispute determination and correction, price corrections, settlement data analysis, statement generation, and performance metrics.

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

• Provides strategic leadership, guidance and oversees the day-to-day operations of the Market Services department. Responsible for providing direction and guidance, identifying training needs, coaching, and giving feedback on performance for managerial team members. Develops performance plans, makes decisions to the hiring, advancement, promotion or any other change in status of direct reports. Adheres to the ISO cultural values and leadership behaviors.
   
• Collaborates on internal and external committees, teams, and working groups representing the strategic and tactical needs of the Market Services department. Stays current with FERC, NERC and industry trends. Sponsors and provides resources for projects. Maintain the business roadmap to ensure Market Services and System Operations achieve strategic objectives.    
   
• Delivers exceptional customer service to internal and external customers. Lead teams working with external customers on issues related to policy, data quality, and system design. Communicates with customer teams, and executive staff to explain, collaborate, and work through complex market and settlement topics. Participates with audits and boards as needed.       
   
• Leads teams to provide subject matter expertise for policy development, business requirements, settlement calculation designs, and market issue resolution.
   
• Responsible for managing the business unit budget, including overseeing cost tracking activities.
   
• Attends business meetings, and collaborates with ISO colleagues to develop "best practices" policies and procedures, and to identify and resolve issues to help create a flexible and efficient organization.
   
• May perform related duties and activities as assigned.
   
• Adheres to and supports the Core Values of the ISO.
   
• Adheres to and supports the safety policies and programs of the ISO. Accountable for implementing the policies and procedures of the ISO Safety Program.

Qualifications

Level of Education and Discipline:

A Bachelor's degree (BA, BS) or equivalent education, training or experience in Economics, Finance, Accounting or Business. Master’s Degree preferred.

Amount of Experience:

Equivalent years of education and training, plus ten (10) or more years related experience.

Type of Experience:

Requires an in-depth knowledge of the ISO bid to bill processes. Experience in Utility Industry Settlements, Energy Scheduling, Transmission Planning, Energy Accounting/Finance, or Information Systems. Understanding of System Development Lifecycle. Technical knowledge of utility industry settlement and billing platforms preferred.

Additional Skills and Abilities:

Ability to think strategically and devise solutions to problems in keeping with multiple considerations. Excellent leadership and management abilities with experience