Operational Support Coordinator

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®.  At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.      The Operations Support Coordinator is responsible for ordering and auditing recurring services at different stages of property lifecycles and tenant occupancy for the AMH portfolio.  This position interacts with vendors on a daily basis, as well as various other internal departments such as, Maintenance, HOA, Accounts Payable, Utility Team etc. In addition, this position helps negotiate pricing and ensures quality service from company vendors.   Responsibilities:

• Tracks services necessary for each assigned property; orders secondary services such as lawn care, pool maintenance and repair, back flow testing and repair, snow removal; tracks winterization data; updates statuses as appropriate once service has been ordered from vendors.
• Creates bulk purchase orders; submits bulk purchase order and property lists to vendors to order service.
• Receives and confirms vendor invoices: audits Yardi to ensure line items are received and totals invoice amounts match; works with Accounts Payable to resolve vendor invoice issues; audits invoices received from internal sources; confirms invoice complies with AH4R billing standards; verifies work has been performed; completes the associated purchase order; creates any change orders needed; audits aging purchase orders; follows up with the vendor regarding any applicable aged purchase orders; requests updates; researches vendor inquiries regarding unpaid invoices; reconciles unpaid invoices.
• Maintains correspondence with other departments and vendors to assist with questions and requests; identifies and resolve points of process failure; reviews daily reports to measure key aspects of existing process effectiveness and provide system change recommendations
• Reviews all winterization/de‐winterization documentation; provides reports identifying exposure to possible damage in cold weather markets; monitors weather conditions; submits weather delay notifications.

Requirements:

• High School diploma or GED required.
• Working knowledge of Microsoft Office (Word, Excel and Outlook) required.
• Minimum of two (2) years of experience working in a real estate, legal, procurement, purchasing, vendor management, property management, construction or related environment required.
• Minimum of two (2) years of administrative or clerical experience managing multiple deadlines required.
• Prior experience in vendor management preferred.
• Working knowledge of Yardi Voyager and/or CRM Dynamics, highly desirable

Build your career with us -  At AMH, we know what it takes to feel at home. That’s not just our product; it’s also our culture. We work to maintain a people-first culture of trust, belonging, and inclusion, where our employees are empowered to collaborate and take initiative. If you’re ready to elevate your career, we hope you'll consider making your home with us. Apply today and a member of our Talent Acquisition team will reach out soon! To learn more about our workplace, please visit amh.com/careers.   Related Keywords: operations support, coordinator, property operations, purchase orders, vendor invoices, real estate, procurement, legal, purchasing, vendor management, property management, construction, administrative, clerical, #LI-SC1, #LI-Hybrid    CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at  http://employeeprivacy.amh.com/