Administrative Assistant - Department of Surgery

Job Summary:

This Medical Program Assistant in the Department of Surgery assists faculty and other staff by coordinating their complex daily activities allowing them to complete the successful performance of their teaching, research, service, clinical, outreach, and administrative duties. This role requires excellent administrative, organizational, oral and written communication skills and an innovative, collaborative, service-oriented, and strategic individual would be a great addition on our productive administrative team!

Responsibilities:

Performs administrative duties to support providers, staff, services, and unit programs. May serve as the primary contact or customer service representative and subject matter expert. Tracks, prioritizes, organizes, and completes multiple ongoing clinical, research or academic projects. Requires Health Insurance Portability and Accountability Act (HIPAA) and Personal Protective Equipment (PPE) knowledge or training.

• 35% Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
• 10% Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
• 20% Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
• 10% Serves as the primary contact and subject matter expert for specified program policies and procedures
• 5% Coordinates with senior management to define program goals and fiscal objectives
• 5% Identifies opportunities for program improvements and makes recommendations to the appropriate entities
• 15% Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
H.S. Diploma

Qualifications:

Required:
- Experience providing administrative support in a professional setting
- Strong verbal, written, and organizational skills
- Exceptional administrative and interpersonal skills

Preferred:
- Experience with Microsoft Suite or equivalent.
- At least one year of relevant experience in a healthcare setting.
- Experience with travel arrangements and travel reimbursements.
- Understanding of medical terminology.

Work Schedule:

Monday - Friday
7:45am - 4:30pm

Work Type:

Full Time: 100%

This position requires a minimum of 3 days per week work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $20.00 HOURLY
Depending on Qualifications
The starting salary for the position is $20/hr but is negotiable based on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at (https://hr.wisc.edu/benefits/)
- SMPH University Staff Benefits flyer: (https://uwmadison.box.com/s/656no0fcpy2tjg86s4v0chtxx25s3vsm)

Additional Information:

An ideal candidate will have the ability to analyze, interpret and synthesize information from a variety of sources and clearly present findings verbally and in writing. A successful candidate will have the ability to work professionally and collaborate in team settings. This position requires the ability to understand in-depth the department and division policies and procedures related to travel and reimbursement division serve.

University sponsorship is not available for this position, including transfers of sponsorship. The selected applicant will be responsible for ensuring thei