Director, Operational Risk Coverage Lead, Data & Analytics

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Director and Coverage Lead to join our Operational Risk team supporting Data & Analytics. This role is located in New York City. 

BNY’s Data & Analytics (D&A) Client Platform powers institutional investors’ middle- and back-office operations and supports core businesses across Asset Servicing Fund Accounting, Global Risk Solutions, Middle Office, Baseline Insurance, and boutiques. The platform delivers commercial software and data products with deep domain expertise at the intersection of data management and financial services, including solutions such as Data Management, Eagle Accounting, Milestone’s pControl, and Eagle Performance. The D&A platform is focused on modernization (e.g., Performance and Risk Platform Modernization, Total Portfolio Analytics), expanding market growth, advancing AI-enabled capabilities (e.g., Intelligent Document Processing, Auto Classification, Document Search), centralizing legacy applications into a modern data vault ecosystem built on cloud-optimized microservices, and deepening ecosystem partnerships.

Reporting to the Risk and Compliance Platform Lead for Data and Analytics, this role will provide end-to-end operational risk oversight across data products, analytics solutions, platform modernization programs, cloud/microservices architecture, AI use cases, service delivery/production support, and client change initiatives—enabling informed risk-taking while safeguarding resiliency, compliance, and client trust.

Key Responsibilities

• Provide second line risk challenge and oversight across the D&A platform’s solution portfolio (Data Management, Eagle Accounting, pControl, Eagle Performance), covering all operational risks.
• Lead risk identification, assessment, monitoring, and reporting for platform activities—including new business, product launches/modifications, platform modernization initiatives (Performance and Risk Platform Modernization, Total Portfolio Analytics), cloud/microservices migrations, and legacy application centralization into the Data Vault ecosystem.
• Establish and maintain risk and control frameworks for data lifecycle management: data ingestion, transformation, storage, quality, lineage, access controls, entitlements, confidentiality/integrity/availability, and data commercialization/distribution workflows.
• Challenge AI-enabled capabilities deployed within the platform (e.g., Intelligent Document Processing, Auto Classification, Document Search) to ensure appropriate governance, controls, performance monitoring, explainability/traceability (where applicable), and compliance with internal standards and regulatory expectations.
• Oversee operational resiliency controls across production support and service delivery (in partnership with TSG/production support), including incident management, problem management, change and release controls, BCP/DR, capacity/availability, and issue remediation tracking to closure.
• Review and challenge client change initiatives, migrations, and managed services to ensure risk assessments address client-specific requirements, service-level commitments, data privacy and confidentiality, and cross-border considerations.
• Design and maintain risk metrics and KRIs/KCIs to quantify exposure and performance (e.g., incident rates, change defects, data quality thresholds, control test results, resiliency metrics, AI model performance controls where relevant). Provide regular dashboards and executive-ready reporting for governance forums and senior leadership.
• Partner with platform architecture and engineering to assess emerging risks from modernization (microservices decomposition, API exposure, cloud patterns, container orchestration, data vault design), and recommend pragmatic control solutions that balance innovation with safety and soundness.
• Ensure adherence to internal risk policies, regulatory re