Onsite Sr. Coordinator, Inventory Services

The Opportunity:

In this role, you will report to the Supervisor, Onsite Services and will work closely with the Avantor’s Lab and Production Services team of over 1,500 on- and off-site expert personnel – and our customers – to perform customized, mission-based lab work and research protocols that help return time back to science. 

Location: Rensselaer, NY 12144

Shift: Mon -Fri, ~8am - 4:30 pm 

Wage: $22-24 per hour 

Benefits:

Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)

Time Off: Paid Time Off (PTO), and Company paid holidays, 

Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount,

Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance,

Recognition: Celebrate your peers and earn points to redeem on gifts and products.

What we’re looking for:  

Education: High School diploma or GED is required.  

Experience: 1+ years in customer facing environment doing inventory management required.  

Collaboration Tool: Microsoft Office Suite with intermediate skills in Word, Excel, PowerPoint, and Outlook required.  

Qualifications:  

• Consistently exhibits a proactive mentality on a day-to-day basis, presents company information and KPIs to team and/or customer.

• Ability to establish and cultivate positive customer relationships while having a positive can-do demeanor required. 

• Self-motivated and able to work independently, as well as in a team environment required. 

• Exhibits a proactive mentality daily, understand company information and data to communicate to the team and/or the customer required. 

• Strong communication skills, written and verbal, driving communication both internally and externally required. 

• Problem solving, understanding use of continuous improvement tools to enhance productivity/performance required. 

• Ability to demonstrate safe practices for both Avantor regulations and Customer sites required. 

•  Sense of urgency in completing work assignments required. 

• Able to lift 50 lbs. required. 

• SAP experience would be very nice. 

• GMP experience desired.  

How you will thrive and create an impact: 

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. 

In this role you will:

• Coordinate all inventory types which may include the following:

• Common laboratory consumables,

• Chemical handling, 

• Procurement functions,

• Focus on safety and adhere to safety as part of the scope of work, drive safety initiatives impacting Avantor safety standards,

• GEMBA walks of Onsite training to maintain certifications and access,

• Use of required Avantor and/or customer systems for job function such as Inventory Management or Chemical tracking systems, Advanced SAP, Oracle, or other ERP systems (DFS, 3rd Party Product, Returns, Freight claims, Quotes),

• Create, understand, and follow Standard Operating Procedures; make recommendations, anticipate needs, and understand what changes are required for SOP's and/or draft revisions; demonstrated ability to train others on SOW/SOP, understand customers service/expansion requests and relay to leadership for consideration,

• Control/fulfill Inventory, communication with customer, scope of work adherence with proper documentation outlining change,

• Handling routine issues, operating basic warehouse equipment, entering shipping information into customer computer systems, 

• Responsible for all customer service-related functions including but not limited to: order entry, reporting, maintaining metrics, etc.,

• Maintain a safe, clean, and professional work environment that may include cubical, stockroom, and Point-of-Use locations at customer locations,

• Other duties as assigned.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to