Sr. Associate, Customer Strategy, FTSE Russell

<h3><span>The Customer Strategy &amp; Execution (CSE) team at FTSE Russell plays a role in supporting sales execution by aligning customer insights, data-driven strategies, and market opportunities.</span></h3><h3><span> </span></h3><h3><span>We are looking for a data-driven yet commercially minded professional to join our team in Gdynia and support our regional directors across EMEA, APAC, and the Americas.</span><span> T</span><span>his is not just a data</span><span><span> </span></span><span>role—while analytics and insights will be a key part of the job, you will also help develop and deliver training programs to upskill our sales teams in solutions-based selling.</span></h3><h3></h3><h3><span>This is an opportunity for a highly analytical professional with a strong background in data analytics, engineering, or finance who is eager to develop expertise in the financial services <span><span>industry—particularly</span></span> in index investing, which is at the core of asset management and financial markets.</span></h3><p></p><h2></h2><h2><span>Key Responsibilities</span></h2><ul><li><h3><span>P</span><span>roviding data-driven insights that improve sales strategy, customer engagement, and market intelligence.</span></h3></li><li><h3><span>Analyze and handle large datasets to uncover trends in client behavior, product adoption, and revenue opportunities.</span></h3></li><li><h3><span>Refine data visualization tools, improve internal reporting capabilities that drive key sales metrics, client engagement, and product performance for internal partners.</span></h3></li><li><h3><span>Improve data processes and reporting frameworks for better insights and sales execution.</span></h3></li><li><h3><span>Work with Sales, Product, and Marketing teams to refine go-to-market strategies.</span></h3></li><li><h3><span>Build learning content and training sessions to improve sales capabilities.</span></h3></li><li><h3><span>Support customer engagement initiatives, ensuring data-driven sales conversations.</span></h3></li></ul><p></p><h2>What We’re Looking For</h2><p></p><h3><i>Educational Background:</i> bachelor’s degree Engineering, Data Science, Business Analytics, or Finance or equivalent work experience in the field of data analytics in financial services.</h3><ul><li><h3><i>Technical Skills:</i> Strong data analysis skills, with advanced Excel expertise (e.g., crafting complex formulas, working with pivot tables, and performing data manipulations).  Expertise in data manipulation and visualization tools like PowerBI, and programming languages like Python or R is considered a plus.</h3></li><li><h3>5+ years of professional experience.</h3></li><li><h3>Comfortable working in a fast-paced, matrix organization, support partners in different regions, and translate data insights into relevant business strategies.</h3></li><li><h3>Proactive approach to problem-solving.</h3></li><li><h3>Commercial Awareness: Curiosity about financial markets and how crafts sales strategies.</h3></li><li><h3>Strong Communicator: Can present insights clearly and support sales training initiatives.</h3></li></ul><p></p><h3></h3><p><b>YOUR PACKAGE WHEN JOINING GDYNIA TEAM:</b></p><ul><li><b>Bonus:</b> bonus plan assigned to every position</li><li><b><span>Wellbeing</span></b><span>: monthly wellness and work-from-home allowance, and employee assistance program</span></li><li><b>Lunch card</b>: meal allowance on personal lunch card provided monthly</li><li><b><span>Healthcare</span></b><span>: private medical care with Medicover, premium package fully covered by employer and life insurance with Generali </span></li><li><b><span>Future</span></b><span>: corporate pension plan supported by Fidelity International offering additional 5% of base salary to invest in selected funds, and LSEG Employee Share Purchase plan available</span></li><li><b><span>Reward and Recognition</span></b><span>: additional awards and vouchers available for extra achievements</span></li><li><b><span>Referral</span></b><span>: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleague</span></li><li><b><span>Development</span></b><span>: E-learning platforms access with a range of training and certified courses</span></li><li><b><span>LSEG Products</span></b><span>: availability to access to real-time economic data through our flagship Workspace platform</span></li><li><b><span>Diversity</span></b><span>: Inclusive culture built by colleagues from over 40 countries representing various age, gender, race, and beliefs</span></li><li><b><span>Charity</span></b><span>: 2 additional days off for voluntary jobs</span></li><li><b><span>Office</span></b><span>: brand new, sustainable office with cafeteria and chillout space. Location 3T Office, Gdynia is </span>less than 200m to PKM station and a walking distance to SKM station. Underground car park with 122 spaces for LSEG employees</li><li><b><span>Activities</span></b><span>: sport teams and social ev