Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analyst Senior within PNC's Retail Lending organization, you will be based in Pittsburgh, PA or Brecksville, OH. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

Individual will be assigned to a crew, and mostly responsible for documenting Acceptance Criteria, following up with business partners, UAT and End to End testing.

Day to Day Responsibilities:
Supporting an internal consulting organization focused on improving internal processes.
Ability to work in agile-style environment to assess evolving challenges, ideate and build solutions to support strategic transformation initiatives.
Self-driven contributors with ability to play key analysis roles and lead small projects.
A combination of qualitative and quantitative analytical skills rooted in strong business, technology and data acumen is key.

A successful candidate will have the following experience:
• Business Analytic skills with a focus on consumer originations and servicing capabilities (OLN, and ACLS)
• Project Management Experience
• Process Mapping knowledge.
• Requirements gathering and testing.
• Ability to create data visualizations.
• Risk Management Support
• Strategic Tactical Thinking
• Agile & SQL Preferred

Job Description

• Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
• Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation.
• Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
• Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures<