Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Collateral Processor Sr within PNC's Collateral Servicing organization, you will be based in Pittsburgh, PA.

In this role, you will work Monday – Friday, 8:00 am EST - 4:30 pm EST. This is an in-office role based in PNC's One PNC Plaza location.

As Collateral Processor Sr, you are expected to have a high level of accuracy and attention to detail. You will be responsible for sending loan documents to customers as well as internal partners, and attorneys for active loans. You will receive training and be expected to read credit approvals and ensure document accuracy throughout the entire process.

We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending Operations

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Utilizing standard procedures, executes complex or escalated collateral processing activities. May have specific responsibility for specialized product or functional area.
• Processes collateral activities, including perfections, continuations and releases, in accordance with established policies, procedures and regulations. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions and escalates appropriately. May interact with customers.
• Ensures the appropriate materials and documentation are available to complete transactions. Supports training of new team members.
• Provides responses and documentation to inquiries and ad hoc requests. Completes research. Provides feedback on workflow and work received
• Reviews transactions and related documents. Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Business Administration, Corporate Finance, Documentations, Economic Policy, Investment Management, Legal Operations, Real Estate, Trading Strategies

Competencies

Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures

Work Experience