Director, Deal Management Product Owner

Position Overview

Apollo's Investment COO team is seeking a Product Owner to own and manage the firm’s Deal Lifecycle Management technology. This role will be responsible for understanding and translating firm-wide deal team use-cases and workflows to build roadmaps and manage the implementation of business priorities into a premier technology instance for deal teams. Additionally, the Product Owner will set and deliver on strategies that align with Apollo's broader strategic vision and technology initiatives.

As Apollo continues to experience significant and rapid growth, we leverage the strength of technology tools and operational processes to support existing and future investment structures, enable growth initiatives, and ensure connectivity across Apollo. The current focus of our technology solution is value-creation across all investment and business management processes – driving vision in how the solution is continually evolved to support and drive value to our deal teams.

As the Product Owner, you will oversee Apollo's large-scale utilization of front office CRM and deal pipeline platform for all investment business units. This involves coordinating with internal key stakeholders, including end-users, the technology support team, and external vendors, to manage tool priorities, design and manage roadmaps, plan sprint work, and provide expert insights into user stories and desired technology needs/solutions.

In collaboration with cross-functional COOs and business teams, you will also be responsible for setting the strategy, driving alignment on the build, architecture and governance, and delivering outcomes that enable the strongest designed CRM platform for end-users.

This position requires previous experience as a Product Owner and/or demonstrated experience leading technology project management initiatives within the financial services industry. The successful candidate will possess exceptional business process analysis skills, a thorough understanding of financial and investment concepts, and expertise in Deal Pipeline, CRM, and other relevant business process functionalities and workflows.

Primary Responsibilities

• Product Ownership: Serve as the firm’s central resource responsible for successful upkeep of CRM, Pipeline and other business data and analysis.
  • Manage the entire instance across business needs, interface with end users and the technology team, prioritize and design product updates, and enhance the tool alongside the implementation of release updates.  
• Vision and Integration:
  • Spearhead the evolution of the CRM and Deal Management technology to be a strategic enabler of investment and business management processes.
  • Drive a visionary approach to integrate the technology into workflows, ensuring it delivers measurable value to investment teams and aligns with broader firm priorities.
• Technology Design & Process: Leverage experience in optimizing tech tools to support Apollo’s firmwide instance across multiple asset classes:
  • Partner with all investment deal teams in regular dialogue to understand/develop ideal CRM priorities and enhancements (processes, technology, organization), driving strategy and a roadmap to enable business growth.
  • Lead the delivery of the tool strategy in collaboration with Technology - balancing the need for short-term improvements and longer-term value.
    • Focus on driving connectivity of data within the tool and across broader ACS technology platform.
• Team Management
  • Manage affiliated work around the tool including overall priorities, sprints, and responsibilities.
• Governance: Manage overall governance of the program including steering groups, process overviews, and updates on how the CRM tool should be used to ensure consistency across and within teams.
  • Uphold data standards within the tool and in conjunction with Apollo / Industry standards
• Strategic Alignment:
  •  Partner with senior leadership to define how CRM insights inform broader firmwide decisions, including capital deployment, market opportunities, and operational efficiencies.
• Data Utilization:
  • Lead initiatives that leverage CRM data to identify emerging trends, refine investment strategies, and enhance client relationships.
• Business Management: Liaise with key business stakeholders and external vendor services to manage and execute business management priorities
  • Lead business management activity - e.g., HR processes, business continuity planning, budget forecasts, vendor integration and negotiations

Qualifications & Experience

• Bachelor’s degree from an accredited ins