Director - Project Controls & Business Operations

Company Description

At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job ID: P145379-2980

Job Description

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

The Director, Project Controls & Business Operations provides strategic leadership for business operations, project controls, and program governance supporting Packard 3.0 and other initiatives within the Strategic Space Planning & Facilities Services division, including capital and operating budgets. Reporting to the Executive Director, Space Strategy & Facility Planning, the Director establishes and leads a standardized project controls function that provides independent oversight of project scope, schedule, budget, cash flow, risk, vendor performance, and executive reporting.

Working collaboratively with Strategic Space Planning, Design & Construction, and other teams across the division, as well as Finance, Supply Chain, Stanford Health Care, Compliance, and operational leaders, the Director strengthens governance, enhances financial stewardship, and improves visibility and decision-making across a complex portfolio of capital and operational projects. The role also leads business process improvement, data governance, and the advancement of analytics and AI-enabled reporting capabilities to support effective portfolio management and long-term organizational performance.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

Project Controls & Portfolio Governance

• Establish and lead a sustainable Project Controls function supporting strategic capital and operational projects.

• Develop governance frameworks, standards, project controls methodologies, and reporting processes that improve accountability, transparency, and executive decision-making.

• Establish and maintain a portfolio risk management framework that standardizes risk identification, assessment, monitoring, mitigation, and escalation across projects.

• Independently assess project and portfolio risks, validate mitigation strategies, identify emerging trends, and escalate issues that may impact scope, schedule, budget, operational readiness, or organizational priorities.

• Monitor portfolio performance against approved scope, schedule, budget, cash flow, and risk baselines, recommending corrective actions when variances occur.

• Lead standardized monthly project reviews and executive reporting.

Financial & Operational Stewardship

• Partner with Finance and project teams to strengthen budgeting, forecasting, cash flow management, contingency oversight, and financial reporting.

• Improve payment, procurement, and change-order processes to ensure appropriate controls, compliance, and efficiency.

• Support long-range capital planning through reliable project forecasting and portfolio analytics.

Vendor & Consultant Management

• Develop consistent vendor management practices, performance metrics, and procurement processes.

• Support competitive RFPs, consultant selection, contract oversight, and performance management.

• Promote standardization and continuous improvement across vendor relationships.

Data, Analytics & Process Improvement

• Establish project data standards th