Administrator, Security

About the Metropolitan Museum of Art

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity. 

Respect: Engage one another with collegiality, empathy, and kindness, always.

Inclusivity: Ensure that all are and feel welcome and valued.

Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.

Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.

Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve. 

GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:

Reporting to the Senior Manager, Security Operations, the Administrator provides critical administrative and operational support to the Chief Security Officer (CSO), Deputy Chief Security Officer (DCSO), and the Security Team. You will ensure the seamless and efficient functioning of the Security and Badging office and serves as the primary point of contact for projects related to buildings, construction, resource management, inventory control, and budget planning. You will build and maintain key relationships with stakeholders across the institution, to advocate for the needs and priorities of the CSO and Security Department. Additional duties will be assigned by the Senior Manager, Security Operations.

PRIMARY RESPONSIBILITIES & DUTIES:

• Manage Chief Security Officer’s and Deputy Chief Security Officer’s calendars, coordinate internal and external meetings, and ensure timely follow-up on priorities.

• Draft, edit, and format correspondence, reports, and presentations with a high level of accuracy and professionalism.

• Serve as a liaison between the CSO and Museum departments, including the Director & CEO Office, Office of the COO, General Counsel, Human Resources, and Management Team.

• Facilitate communication with external partners such as law enforcement agencies, emergency services, and private security firms.

• Support the CSO in fostering a culture of preparedness, responsiveness, and collaboration across the institution.

• Arrange travel and accommodations for the CSO, DCSO, prepare detailed travel itineraries, and oversee expense reports related to travel as well as other general expenses for reimbursement.

• Provide administrative support for security audits, risk assessments, and policy development.

• Monitor timelines and deliverables for strategic initiatives led by the CSO.

• Manage the logistical support for meetings, presentations, events and programing by developing agendas, coordinating presentation decks, and writing talking points to ensure smooth operation.

• Provide comprehensive administrative support to the Security Department, including preparing materials for Board presentations, executive briefings, and institutional reports; monitoring and triaging emails; managing calendars; scheduling appointments; escorting guests; answering calls; drafting correspondence; and coordinating deliveries all while maintaining strict confidentiality.

• Review and update existing Security Department policies and guidelines to ensure accuracy and relevance.

• Act as the Security Department’s Procurement Ambassador, responsible for processing purchase requisitions, monitoring Purchase Order issuance, ensuring prompt invoice payment, and serving as the point of contact between Procurement/Finance and Security.

• Maintain and update departmental contact lists and support documentation management as needed.

• Organize and coordinate uniform and suit fitting sessions for supervisors.

• Assist the Badging Office and provide backup support as needed.

• Manage the Security Department’s Lost and Found program, ensuring proper documentation and disposition of items.

• Initiate and track JIRA work orders for internal projects and maintenance tasks, coordin