Human Resources Generalist

Our Story:

 

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

 

DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

 

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

 

Job Title:        Human Resources Generalist

Location:        Sylmar, CA

 

What we’re looking for:

 

Dover Food Retail is looking for a Human Resources Generalist, who will function as a trusted business partner and coach for department leadership and an advocate for front-line employees. The Senior Human Resources Generalist will be responsible for partnering with leadership to attract, develop & retain employees, create an environment of trust and positive employee relations, foster an environment of open two-way communication, and drive a safety culture within the site.

 

What you’ll be responsible for in this role:

 

• Serve as a trusted business partner and coach for frontline leadership.
• Observe and provide feedback to leaders on how they can be more effective in communicating priorities, setting expectations, providing resources, removing barriers to success, giving feedback (both good and bad), recognizing great performance and holding employees accountable when their performance is not meeting expectations.
• Coach supervisors on employee-related issues such as misconduct utilizing company policies, and procedures, and recommend appropriate actions ensuring consistency with past practices and applicable laws, standards, and government regulations
• Partner with department leadership to determine employee training needs and develop, coordinate and/or conduct training.
• Manage the staffing process for both full-time Anthony hires and temporary placements alike.
• Recruit, interview, and facilitate the hiring of qualified job applicants for open positions; collaborate with departmental managers to understand skills and competencies required for openings.
• Conduct or acquire background checks and employee eligibility verifications.
• Manage onboarding and exit processes.
• Manage the annual performance management and merit increase process for assigned client groups.
• Conduct investigations as required to address employee complaints, violations of policies or concerns related to the ADA, EEOC, Title VII, ADEA, etc.
• Partner with leaders to develop and implement strategies to drive positive employee relations and effective 2-way communication.
• Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Be a constant visible presence with assigned client groups to maintain a pulse of the organization and provide feedback and recommendations to department leadership.  Strong commitment to spending time on the floor consistently, and participating in GEMBA walks, kaizens, and other events.  May require flexible hours to ensure coverage of all shifts.
• Lead HR process improvement initiatives as assigned; work with other members of the HR team to create and implement consistent HR processes, practices and policies (onboarding, exiting, staffing, attendance, etc.)
• Cross-Train with HR Administrator on transactional processes, serve as an emergency backup

 

What are the basic qualifications? 

 

• Bachelor’s Degree in human resources or a related field
• Minimum three to five (3-5) years of relevant experience as an HR Specialist, Generalist, or comparable role

 

What are the preferred qualifications?

 

• Demonstrated knowledge of employment and labor laws and regulations.
• Three years’ experience providing HR Generalist support in a prod