Senior Field Premium Auditor

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more about why you want to be here!

Preferred location Gainesville, Florida. The territory is north and central Florida (Jacksonville, Gainesville and Ocala).

PURPOSE OF THE JOB 

The purpose of Senior Field Premium Auditor is to analyze, review, and/or conduct insurance premium audits in the field to determine the actual exposures and premium to be charged for policy coverages. This role will audit policyholder’s records and apply rules and company standards. This position exists to ensure accurate and efficient field audits while providing excellent customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs audits in the field for organizational accounts and resolves applicable disputes.   

• Conducts timely and accurate premium and service audits, examining financial records pertaining to stated premium base.
• Manages audits on larger and more complex accounts and assists in resolving complex disputes.
• Delivers excellent customer service for the entire audit experience including responding to disputes. 
• Provides technical assistance and resolves technical issues with internal and external customers including reviewers, underwriters, and agents.

Communicates with customers, agents, and external constituencies throughout audit.

• Connects with insureds, agents, and company personnel to communicate and provide audit findings and ensure understanding of the change in premium exposures.
• Consults with NCCI/WCIRB and other independent bureaus regarding classification and technical issues.
• Presents status of audit inventory on a regular basis to management.
• Keeps current on information relative to premium auditing through internal and external resources.

Partners with customers to ensure a professional and expeditious audit.

• Examines policyholder’s payroll records and operations.
• Records and summarizes proper payroll and classification used to determine premium.
• Implements an analysis of insured’s business operations to determine appropriate classifications and exposures.

SUPERVISORY RESPONSIBILITIES 

This role does not have direct reports but may mentor/train less experienced field auditors.

EDUCATION AND EXPERIENCE 

Bachelor's degree from four-year college or university required with a major or emphasis in Accounting, Business or related field, or equivalent combination of education and experience. 

Minimum 3 – 5 years of related experience as a Field Premium Auditor required. Carrier experience preferred. 

CERTIFICATES, LICENSES, REGISTRATIONS 

Associate in Premium Auditing (APA), Certified Insurance Premium Auditor (CIPA), or Chartered Property & Casualty Underwriter (CPCU) certification preferred. Valid driver’s license required. 

KNOWLEDGE AND SKILLS

Must have a good working knowledge of Commercial Lines policies (i.e., Workers’ Compensation, General Liability, other commercial lines coverages as applicable. Experience working with WCRIB, NCCI, and other independent bureaus is highly desirable. Must be aware of and understand a variety of payroll and accounting systems, and the differences in Workers’ Compensation jurisdictions. Ability to read, analyze, and interpret technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management and public groups. Solid math skills including the ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to defi