Quality Manager

Quality Manager

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

The Plant Quality Manager is a key leadership position within a manufacturing facility with accountability to establish and maintain a robust Quality Management System (QMS) consistently capable of shipping product conforming to the Finished Product Specification (FPS) and other regulatory and customer requirements. This role is key in building talent and quality system capabilities throughout the manufacturing facility aligned with K-C core values of putting quality into everything we do. The plant quality manager drives the culture of quality across the entire site in alignment with the strategic quality plan and supporting the business objectives. The incumbent should have a strong background in executing Quality Management Systems, leadership skills in building quality talent throughout a manufacturing facility and have a strong track record of meeting business objectives as a key business partner.

Organizational Relationships:

This position reports to the Senior Quality Manager (staff) with a dotted line to the Yuma Plant Manager. This position may manage a total staff of approximately 1-3 salary and 6-10 hourly employees.

In this role, you will:

• Develop and deploy the facility quality plan ensuring alignment with the K-C North America Quality Objectives and Supply Chain Strategic Business Plan.
• Ensure adequate resources are available and trained to implement the facility quality plan and required day-to-day activities.
• Engage with and influence the facility management team and other stakeholders such as product development, logistics and suppliers to maintain a focused quality culture within the facility.
• Provide mentorship and direction for quality professionals plant wide. This includes, but is not limited to, providing strategic guidance and coaching to the system skill roles responsible for supporting plant quality systems and standards.
• Manage yourself, your team and your interactions with others in accordance with the principles and tenets of the plant’s High Performance Work System and expected K-C Values: We Care, We Own, We Act and Ways of Working: Focus on Consumers, Play to Win, Move Fast and Grow our People
• Establish and maintain the facility QMS, ensuring it is capable of consistently delivering products that meet finished product specifications and other customer requirements.
• Serves as the Quality Management Representative for 3rd party, regulatory and K-C global audits.
• Lead the Quality Management Review process for the facility and responsible for ensuring actions are assigned and complete.
• Lead the CAPA/ QNC review board for the facility ensuring all employees associated with CAPA/ QNC action items have the capabilities and resources to complete their assignments in a timely manner.
• Ensure incoming materials meet raw material specifications with the authority to reject nonconforming raw materials. Communicate material issues and partners with suppliers to improve performance through the SCAR (Supplier Corrective Action Request) process as appropriate.
• Ensure finished product shipped from the facility conforms to the Finished Product Specification (FPS) and is documented in manufacturing records or a device history record where applicable. Has authority to hold nonconforming or potentially nonconforming product. Accountable to manage nonconforming product through the nonconforming material escalation procedures.
• Ensure the on-line asset test equipment and product test laboratory equipment is calibrated and all personnel performing product testing or inspections are qualified.
• Ensure internal audit plans are developed and deployed and builds capability for lead auditors across the site to conduct internal audits.
• Ensure that processes are delivering on their intended outputs by selection and review of critical quality KPIs and run to target methodologies.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of th