Mgr Regulatory Assurance - 90397314 - Wilmington

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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

 

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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

 

Job Summary:

This position is responsible for managing and driving change around SD&O’s Workforce Governance and Compliance as it relates to timekeeping, hours of service compliance (49 CFR 228), fatigue risk mitigation and compliance (49 CFR 270), collective bargaining compliance, and daily crew management governance. 

This position is responsible for overseeing SD&O’s fatigue risk mitigation and compliance activities, including the management of 6- & 14-day cycles, all bulletin & scheduled weekly jobs, notification of fatigue modeling results (FAID Model) for any new service with the FRA, and drive change to ensure future compliance. This position will be the primary point of contact for SD&O’s Hours of Service compliance, including coordinating HOS transactions for FRA. These responsibilities include the management and authority to drive change to applicable policies and guidelines of the respective programs.   

By effectively fulfilling these responsibilities, this position will contribute to the organization's overall success by optimizing workforce utilization, reducing costs, and mitigating risk.

 

Essential Functions:

• Regulatory Compliance: Develop, implement, and maintain SD&O's regulatory compliance program for workforce management. This includes ensuring adherence to applicable laws, regulations (such as 49 CFR 228 and 49 CFR 270), and Amtrak policies. The role will actively engage with business leaders to provide compliance oversight, guidance, and drive continuous improvement initiatives to ensure policies and guidelines remain relevant and effective.
• Fatigue Risk Management: Manages and oversees SD&O's fatigue risk mitigation efforts, managing the analysis of 6- and 14-day cycles, reviewing bulletins and scheduled jobs, and notifying the FRA of fatigue modeling results for new services.
• Hours of Service Compliance: Serves as the primary point of contact for SD&O's HOS compliance, coordinating HOS transactions with the FRA for all crew bases.
• Timekeeping Compliance: Develops and oversees SD&O's efforts to identify and rectify timekeeping anomalies, presents findings to leadership, and identifies opportunities for schedule efficiencies.
• Data Validation and Analysis: Oversees the validation of workforce data to ensure accurate reporting relationships between LMS and SAP, taking corrective action as needed.
• Reporting and Analysis: Reviews and distributes weekly reports on attendance trends and manpower availability to inform strategic decision-making.
• Training and Development: Partners with the Learning and Development team to implement strategically aligned compliance training.
• Compliance Culture: Champions a culture of compliance at Amtrak.
• Compliance Monitoring: Conducts compliance reviews to assess adherence to regulatory requirements and internal policies.
• Ad-hoc Requests: Prioritizes and delivers timely and accurate responses to ad-hoc requests from internal and external stakeholders.
• Stakeholder Relationships: Maintains effective working relationships with business unit managers.
• Industry Knowledge: Stays informed about current and emerging compliance trends and requirements.

 

Minimum Qualifications:

• Bachelor’s Degree in the sciences, Engineering, Business Administration, Operation Management, Transportation Management or related field, or the equiv. combination of education, training, and/or experience may be considered in lieu of a degree.
• Demonstrated experience in Crew Management T&E or OBS environment, IMCS/Engineering or Mechanical Workforce Management.
• Must have thorough knowledge of the Amtrak Corporate Policies.  
• Possess a working kno