Senior Salesforce Developer

ICF is seeking a Senior Salesforce Developer to support the design, development, and implementation of enterprise Salesforce solutions across Sales Cloud, Service Cloud, and Marketing Cloud environments. This role will lead technical delivery, support system modernization efforts, and ensure scalable, secure, and high-performing solutions aligned with client business objectives.

LOCATION – On site, can report to office in Los Angeles or Pomona, California

Key Responsibilities

Solution Design & Development

• Design, develop, and implement Salesforce solutions using Lightning Web Components (LWC), Apex, and Visualforce
• Build scalable, high-performance applications while adhering to Salesforce best practices and governor limits
• Develop batch, queueable, and schedulable Apex for large-scale data processing
• Configure custom objects, fields, flows, and automation to support business processes

Platform Migration & Modernization

• Lead Salesforce Classic to Lightning Experience migrations, including gap analysis and solution redesign
• Refactor legacy components (e.g., Visualforce, Aura) into modern Lightning architecture
• Support platform upgrades across Sales Cloud, Service Cloud, and Marketing Cloud

Sales, Service, and Marketing Cloud Implementation

• Implement and optimize:
  • Sales Cloud (lead/opportunity management, pipelines, forecasting)
  • Service Cloud (case management, omni-channel routing, CTI, knowledge)
  • Marketing Cloud (Journey Builder, Email Studio, Automation Studio)
• Design and execute customer journeys, triggered campaigns, and A/B testing strategies
• Support email deliverability improvements, including DKIM, SPF, and DMARC configuration

Integration & Data Management

• Develop integrations using REST and SOAP APIs, platform events, and middleware solutions
• Implement secure authentication using OAuth 2.0 and connected apps
• Lead data migration activities, ensuring data quality, transformation, and integrity
• Enable real-time and asynchronous data synchronization across systems

Security & Compliance

• Configure and maintain Salesforce security model, including:
  • Profiles, permission sets, roles, and sharing rules
• Ensure compliance with enterprise and federal requirements (e.g., data security, privacy)
• Implement role-based access controls for Experience Cloud solutions

DevOps & Release Management

• Support CI/CD pipelines using Salesforce DX, Git, and deployment tools
• Perform code reviews, testing, and deployment validation
• Conduct impact analysis of Salesforce releases and manage sandbox testing

Technical Leadership

• Provide technical guidance and mentorship to junior developers and administrators
• Participate in architecture discussions and solution design reviews
• Collaborate with stakeholders to translate business requirements into technical solutions

Required Qualifications

• 8+ years of Salesforce development experience, including experience implementing Sales Cloud, Service Cloud, and Marketing Cloud
• 2 or more years expertise in:
  • Apex, Lightning Web Components (LWC), Visualforce
  • SOQL/SOSL and data modeling
• 2 or more years of experience with Salesforce integrations (REST/SOAP APIs)
• 2 or more years of experience in JavaScript, HTML, and CSS
• 2 or more years of experience with data migration tools (e.g., Data Loader, Workbench)
• 2 or more years of experience and exposure to Salesforce architecture, limits, and platform best practices

Preferred Qualifications

• Experience with:
  • Marketing Cloud Connect and cross-platform integrations
  • Experience Cloud (Communities)
  • Middleware platforms and API gateways
• Knowledge of CI/CD pipelines and DevOps practices within Salesforce
• Familiarity with federal or regulated environments

Certifications (Preferred)

• Salesforce Certified Administrator
• Salesforce Platform Developer I
• Salesforce Sales Cloud Consultant
• Salesforce Service Cloud Consultant

Key Competencies

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder engagement abilities
• Ability to lead technical efforts a