Coordinator, Micro-Credential & Workforce Programs

Job Summary

The Coordinator, Micro-Credential and Workforce Programs is responsible for coordinating administrative tasks and overseeing the preparation of micro-credentials and digital badges. This role plays a key part in launching, overseeing, and improving micro-credential programs, coordinating cohort and employer-sponsored activities, and providing resources for workforce development initiatives.

Job Description

Typical duties may include but are not limited to:

• Oversees the launch and ongoing coordination of newly developed and existing micro-credential programs. Provides insights and recommendations for continuous program improvement based on data and feedback.
• Coordinates cohort and employer-sponsored activities, including creating schedules, securing faculty, and managing contract completion in collaboration with departmental colleagues.
• Creates and delivers educational programs for FGCU staff, students, and current professionals, focusing on micro-credentials, upskilling, and reskilling initiatives.
• Creates instructor contracts and ensure the proper preparation of resources for a portfolio of micro-credential and workforce development programs.
• Reviews completion data, feedback, and outcomes to prepare reports for faculty, industry, and community partners, ensuring continuous program enhancement and alignment with workforce needs.
• Assists departmental leadership with the collection of data and monitoring of program outcomes, contributing to program assessment and improvement.
• Represents the department at recruitment events, campus activities, and community events to promote micro-credential offerings and raise awareness within the FGCU community.
• Collaborates with institutional and community career resources to provide job placement support for program participants.

Other Duties:

• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• This position requires either six years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in an appropriate area of specialization and two years of full-time experience directly related to the job functions.
• Professional, full-time experience working with continuing education, experiential learning, or workforce development programming.
• Experience with computer systems and proficiency in Microsoft office (Word, Excel, PowerPoint, and Outlook).

Preferred Qualifications:

• Master's Degree from a regionally accredited institution in a discipline related to academic programs at FGCU.
• Experience as a continuing education or related role at a postsecondary institution.
• Demonstrated experience in managing multi-faceted projects from concept to execution.

Knowledge, Skills, and Abilities:

• Knowledge of policies, procedures, and regulations pertaining to the position.
• Skill in organizing resources and establishing priorities.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Strong interpersonal skills and ability to deal effectively in a team environment.
• Advanced verbal and written communication skills and the ability to present effectively to small and large groups.
• Ability to understand, interpret, apply, and explain personnel policies and procedures.
• Ability to manage and coordinate assignments to meet deadlines.
• Ability to work independently to complete assignments.
• Ability to provide professional customer service.
• Ability to present to large groups.

Pay Grade 15

This position is not eligible for sponsorship.