Lead Product Designer - Developer Platform

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Hybrid - Austin, San Francisco, Seattle, New York. Two days in the office.

About our team

The Product Experience team is a diverse group of creative people that love to learn, collaborate, solve large-scale problems, and grow together. We're looking for a curious, user-focused, and action-oriented Lead Product Designer that is driven to design the best product experiences for the Developer Platform.

The Developer Platform is a part of the Emerging Technologies & Incubation (ETI) organization where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. 

Your impact

As a Lead Product Designer, you will work closely with other designers, engineers, product managers, and stakeholders to drive the best end-to-end experiences for developers. Your work will impact the developer experiences of a growing platform of products including Cloudflare Pages, Workers, R2, Databases, Media, AI, and more. While this is not a managerial role with direct reports, we expect our Lead Product Designers to lead by example and coach the team into doing their best work.

If you're a systems-thinking Lead Product Designer who's excited to work on significant, meaningful, and complex problems with real-world impact, come help us make the Internet better! We'd love to hear from you.

What you'll do

• Lead end-to-end developer experience design, simplifying complex problems through research, sketching, and collaboration with cross-functional teams.
• Drive improvements across multiple touch points of the developer experience such as the product dashboard, CLI, documentation, playground, and more.
• Partner with product managers and engineering to navigate technical trade-offs, contributing to both near-term and long-term product vision.
• Collaborate with other designers on shared patterns, product vision, and design goals, while refining team culture and exporting best practices across the organization.
• Facilitate workshops, design reviews, and cross-departmental initiatives, identifying shared dependencies that connect products and services.
• Drive adoption of new design tools and methodologies, utilizing data to inform accessible service and interface designs, from research to final product.
• Collaborate with designers and leaders across the company to elevate the overall Cloudflare user experience.
• Mentor and coach designers, contributing to team growth and scaling design practices through documentation and decision-making frameworks.

Examples of desirable skills, knowledge and experience

• Strong user experience and visual design skills, this is an end-to-end UX to UI role
• Proven track record of producing high-quality end-to-end deliverables
• 10+ years working in professional UX or product design roles
• A portfolio or comprehensive presentation of relevant user experience and visual design work is required
• Clearly and effectively formulate direction and strategy for the team to make decisions
• Deep empathy with, and understanding of users’ needs
• Effective written and verbal communication skills
• Technical expertise and an understanding of designing for developer workflows is a plus
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