Manager, Nurse Ambassador I/II - Los Angeles

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

This position serves to provide leadership and strategic execution for a nurse educator service platform designed to support patients in navigating and utilizing available resources to better understand their conditions and effectively manage their treatment plans.

Responsibilities

• Provide strategic leadership, inspiration, and support to team(s) of Nurse Ambassadors
• Develop and maintain collaborative partnership with vendor Nurse DM to provide consistent and effective leadership for the district
• Analyze data to assess performance and identify strategic opportunities for improvement/growth
• Provide ongoing coaching for Nurse Ambassadors at both a district and individual level to promote exceptional patient experience
• Ensure compliance with SOPs
• Prioritize competing demands to support team in managing workload
• Contribute to Program success through working groups and projects
• Roll out Training related to Program updates, marketing tools, and ongoing development
• Plan and facilitate district communications including weekly meetings and written communication
• Address Sales and HCP questions and complaints related to the Program"

Qualifications

• Bachelor’s degree (preferably in the health sciences)
• 5+ years professional experience in Healthcare industry required
• Ability to drive results through coaching and motivating others
• Strong prioritization skills to manage competing demands
• Demonstrated proficiency in using data analysis to drive strategy
• Engaging presentation skills
• Proven ability to collaborate for success
• An essential requirement of your position is to sat