Job Description

Purpose of the role

To provide strategic advice and guidance on all aspects of regulatory engagement, while managing and coordinating the bank’s interactions with regulators, ensuring open and constructive regulatory relationships.

Accountabilities

• Central co-ordination point for all regulatory requests/ reviews/ examinations/ responses/ notifications and collaboration with relevant Accountable Executives to ensure timely and high quality delivery.
• Advising /briefing internal stakeholders for regulatory engagement, recording of all regulatory engagement and forwarding actions arising to relevant internal stakeholders.
• Provision of insightful and timely MI on regulatory engagement and priorities to internal stakeholders.
• Identification of emerging themes and issues and escalation to the appropriate stakeholders for resolution.
• Role model of Firm ambitions of Consistently Excellent are evidenced in all regulatory engagement.
• Information sharing across regions to ensure that the Firm is optimising global regulatory profile.
• Monitoring and evaluation of regulatory relationships, ensuring timely advice, escalation and execution where remedial action is required.

Director Expectations

• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Overall purpose of role

• The Director, Head of Strategic Operations, will serve as a Leadership Team member in Americas Regulatory Affairs and Public Policy, with a primary purpose of: 1) supporting team integration (across supervisory affairs, regulatory policy, and government relations); 2) facilitating strategic execution of objectives across team; and 3) covering a portfolio of appropriate scale in regulatory relations, policy, and/or government relations, based on skill set and experience.
• Individual will have management oversight related to: strategic execution and day-to-day coordination of priority activities involving  internal and external stakeholders; development and implementation of organizational design and value-added services; and assignment of key roles/portfolios (as well as talent development) to ensure effective and efficient approaches are utilized in a holistic manner.  

Key Accountabilities

• Lead Americas team strategy discussion throughout the year, with particular focus on vision/purpose, team structure and positioning, and execution, including leading “Business as Usual” (BAU) Leadership Team (LT) meetings, broader team meetings, and offsite discussions of LT and full team.
• Facilitate str