Manager, Accounting Operations

About Optoro:

Founded in 2010, Optoro is a fast-growing SaaS company headquartered in the heart of Washington, D.C. We are on a mission to revolutionize the retail industry by making every return simple and efficient through great technology, so that shopping can be easy and sustainable for everyone.

Our returns management system (RMS) is a cloud-based platform that spans the entire returns lifecycle — from initiation, return options, to processing, to restock, and ultimately resale. Our technology helps brands and third-party logistics (3PL) providers optimize and enhance one of the biggest headaches in retail…returns.

Our people are our greatest asset. We bring bold creativity and passion to maximize results, leverage our expertise and data insights to drive our decision-making, and work collaboratively with respect, integrity, and a growth mindset. Whether working with a team of colleagues or with clients, we foster a culture that celebrates our successes and learns from challenges, while having fun along the way.

Job Purpose:

The Manager of Accounting Operations will lead the accounts payable and accounts receivable team, play a key role in finance transformation projects, and will oversee the accounting systems operations. The Manager of Accounting Operations will report directly to the VP, Finance. 

Responsibilities:

Accounting Operations 

• Oversee the daily operations of the accounts payable & accounts receivable team, including managing workflows to meet financial deadlines and produce accurate and timely receipts and payments.
• Complete accurate and timely month-end close procedures. Includes monthly journal entries, balance sheet reconciliations, and flux analysis. 
• Communicate with various teams to resolve any financial discrepancies.
• Collaborate with the FP&A team on budgeting and forecasting for vendor specific expenses.
• Produce and maintain existing and new policies, procedures, and controls.
• Oversee the performance management and career development of direct reports.  
• Provide temporary coverage for all accounts payable functions while AP Manager is out on leave. 

Finance Transformation

• Play a key role in accelerating finance transformation projects.
• Partner closely with cross-functional teams to identify process improvement opportunities and develop solutions.
• Identify opportunities and manage ad hoc projects that map to  the company’s strategic goals around improving work processes and enhancing quality of service and productivity.
• Support the  finance org design, roadmap and strategy specific to accounts receivable and accounts payable operations.

Accounting Systems Operations

• Manage the day-to-day operations of the systems used by the AP & AR accounting team,  including Expensify, Bill.com, Zip, Stripe, Braintree, Carta (& applicable integrations with ERP Sage Intacct).
• Identify, analyze, and manage upgrades, new software implementations, and other changes to improve the current accounting systems.
• Interface with IT and other departments as they pertain to the accounting systems.
• Setup and maintain user access to accounting systems.

Qualifications:

• Bachelor's degree in Finance or Accounting preferred
• A minimum of 8-10 years of progressive experience in a related field
• Excellent verbal and written communication skills, including presenting to senior management
• Proficiency in excel & Google suite applications
• Supervisory experience
• Strong data entry skills with a keen sense of accuracy
• Deep understanding of A/P & A/R systems transaction workflows within the general ledger to provide problem-solving for reconciliation issues
• Continuous improvement mindset with a  passion for external best-practices and innovative trends in finance operations and a strong business acumen
• Experience coaching or leading people
• Maintain a high level of professionalism and approachability

Perks: 

• Competitive base salary, benefits and equity plans
• Flexible paid time off
• Volunteer paid time off
• Perks for Parks Program
• Health, dental, vision, and life insurance
• Mental health and wellness benefits
• 401k match
• Sabbatical at 5 and 10 year anniversary 
• Outside learning opportunities for career development
• Opportunity to work with people who are passionate about what they do and also like to have fun

This role is remote-eligible in the following states: Arizona, California, Colorado, Florida, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, North Car