Senior Business Consultant

A named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte’s Fast 50™ in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an independent global business serving mid-size and enterprise clients with our full suite of solutions to assist in smarter territory and quota planning, efficient lead to revenue operations, and the fastest and most flexible way to pay sellers accurately and on-time. We are looking for talented, driven people that can make an impact across our organization.

 
Moving at our pace brings a lot of change, complexity, and ambiguity. Varicenters are comfortable being uncomfortable. ​Before you apply, consider if you : ​·       Respect diverse backgrounds and perspectives.​·        Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change.​·        Bring critical thought and opinion — and embrace differences and disagreement to get work done and move forward.​
At Varicent, we are committed to fostering a diverse and inclusive workplace. We believe in equality and recognize the value that diverse perspectives bring to our team.
The Team 
Our Professional Services team strives to be the best provider in the SPM space through a focus on Trust, Reliability and a Customer First approach.  As the largest customer facing organization at Varicent, it is our responsibility to ensure that our clients feel supported, empowered, and appreciated. Consistently going above and beyond is a difference maker and rooted in each decision we make.   
The Opportunity 
The Senior Business Consultant for ICM, under the direction of the Project Director, is primarily responsible for successful project delivery.  From discovery to project completion, you will lead project teams to execute and guide our clients through their implementation experience. 

What You'll Do:

• Use industry experience to gather and document thorough business requirements  
• Consume and analyze large amounts of data  
• Configure Varicent products based on customer requirements  
• Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements  
• Communicate the progress to both internal and external stakeholders  
• Author thorough solution documentation  
• Collaborate with our team to achieve sustainable project and product growth  
• Enable your customers to effectively use and maintain their Varicent solution  
• Develop Extract/Transform/Load (ETL) processes for data preparation  
• Document and communicate project status regularly to the Project Management team   
• Coordinate and communicate with the customer’s project manager and project resources  
• Guide customers towards proven / recommended approaches to satisfying their business needs   
• Proactively contribute to the evolution of Varicent products  
• Travel to client sites domestically or internationally as able based on COVID-19 accessibility  

What You'll Bring:

• At least 7 years of experience in IT Consulting, Enterprise Software Implementation  
• Bachelor’s Degree or higher in a technical field or a related business discipline   
• A strong leader with a track record of leading large, complex software implementations 
• Strong business communication skills (multilingual is a plus)  
• Customer-centric – ability to empathize with customers and understand their needs at every stage of the product development 
• Prior experience with Query Based Languages and Relational Databases 
• High energy with a drive to succeed   
• Initiative and ability to work with minor oversight  
• Ability to adapt to evolving and changing processes 
• Preferred: Strong understanding of Sales Performance Management domain 
• Preferred: At least 4 years of experience implementing Sales Performance Management solutions 

Success Factors:

• Within 1 month, you will 
• Participate in new hire training, bootcamp 
• Orient yourself with Varicent delivery methodology and key deliverables 
• Complete Varicent Certification 
• Have a good overview of the market, the customers, and the user personas 
• Within 3 months, you will 
• Be engaged on a full-time project 
• Increase familiarity with key Varicent modules 
• Complete build and configuration of intermediate or advanced deliverables within a project 
• Participate in the Test phase of a project to diagnose and resolve defects 
• Within 6 months, you will 
• Lead medium-to-large scale implementation projects 
• Participate in knowledge-sharing