As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

SUMMARY

The Director of Product Operations architects and runs the operating system that enables Q2’s product strategy. This role transforms Product Operations from a support function into enterprise infrastructure. Reporting to the VP of Product Marketing & Product Operations, you’ll be at the center of strategy, execution, and organizational excellence. This is a high-impact role for a proven product operations leader who thrives in complex environments, can influence at the executive level, and brings clarity to scale.  

This leader ensures predictable product delivery through disciplined lifecycle governance, executive-level portfolio transparency across priority initiatives, AI-enabled operational efficiency embedded into core workflows, and a clear linkage between roadmap execution, launch readiness, and revenue realization. 

WHAT YOU WILL LEAD

Enterprise Lifecycle Governance - Own and institutionalize the stage-gate framework across the full product lifecycle, from ideation through general availability. 

• Define decision rights, funding ownership, and accountability across lifecycle gates and lines-of-business 

• Standardize launch readiness checkpoints and cross-functional orchestration 

• Embed lifecycle checkpoints into annual planning and funding cadence 

• Align Product, Engineering, and GTM teams on shared KPIs 

Portfolio Visibility and Executive Operating Rhythm - Run the business of Product with executive clarity. 

• Build and maintain enterprise portfolio dashboard with real-time readiness visibility 

• Collaborate with cross-functional peers on operations quarterly business review cadence, portfolio reviews, and executive-leadership ready reporting 

• Establish health metrics across roadmap, capacity, risk, and launch readiness 

• Provide executive advisory support to Product VP and SVP leaders 

• Automate AI-enabled readiness tracking and documentation workflows 

• Implement roadmap reporting and portfolio reviews to reduce product management administrative burden 

Organizational Design and Workforce Strategy - Design the product operations structure that enables scale.<