Enterprise Effectiveness Engagement Principal

Company :

Highmark Health

Job Description : 

JOB SUMMARY

Highmark Health is reinventing health through our Living Health model – creating a remarkable health experience and freeing people to be their best. We want to change communities for the better by helping people engage with their health and making healthcare more affordable. If you’re onboard with this vision, we invite you to join us! Find out more at www.living.health

The Highmark Enterprise Effectiveness (E2) team is looking for an Engagement Principal to join our scrappy (and growing!) internal consulting team. Our mission is to annihilate inefficiency by developing new and innovative approaches to the way we work across the Highmark Health enterprise. We do this by delivering consulting projects that optimize operating models, deploy new capabilities, reduce drivers of cost level, transform our culture, and stand up new ways of working. Our Engagement Principals have significant autonomy to lead projects and teams, coach team members, and manage the day-to-day client relationships.

This job might be for you if:

• You enjoy solving problems. You love taking on difficult challenges, breaking them down logically, and finding creative solutions. You don’t get flustered easily, even in the face of ambiguity. And if you don’t know the answer, you dig until you find it.
• You can scope a project and lead the team to deliver high-quality work, whether it’s a cost analysis, operating model, business case development, or roadmap development project. You know how to manage risk and stakeholders.
• You bring presence and gravitas to your interactions with others. You can tailor your message to an executive audience and you’re comfortable speaking up on video and in-person meetings. You think an elegant storyboard is beautiful thing.
• You are a relationship builder, whether with your clients or your team members. You strive to create a working environment that enables others to succeed. You love coaching and mentoring your team members.
• You are motivated and driven. You volunteer for new challenges without waiting to be asked. You are curious about the world around you and love to learn new things. You take pride and ownership of your work. Changing healthcare in America is important to you.

To join our team, you need to have solid experience driving change in a structured way (e.g., through an advisory or consulting type of role, investment banking, product managers, and delivering projects on your own). Extra awesome if you have healthcare experience (e.g., provider, plan, or health technology).

*Project managers, this probably isn’t the job for you, but perhaps you have a friend who would be a perfect fit. Send them this link. Thanks!

ESSENTIAL RESPONSIBILITIES

• Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.  Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
• Lead individuals, teams or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and driving the consulting team members, customer stakeholders/SMEs and potentially other third parties to achieve those goals while understanding the client environment and any limitations to execution.
• Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones, and budgets.
• Conduct detailed discovery meetings, collect requirements and gain mutual understanding of customers’ needs followed by positioning ideal customer success solutions to resolve these needs.
• Complete related duties as asked or assigned. 

EDUCATION

Required

• Master's Degree in Business or Engineering

Preferred

• None

EXPERIENCE

Required

• 5 years of Management experience and/or experience leading teams and/or projects of varying size and complexity
• 3 years of Post-Graduate Degree Experience in Strategy, Operations, Mergers and Acquisitions, or Human Capital Practice in a Consulting firm Environment

Preferred

• 5 years of Working in Complex, Matrixed Environments or Working in or Across Multiple Business

LICENSES or CERTIFICATIONS

Required

• None

Preferred