Office Operations Assistant

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

MBI (T2)

Job Family:

SCA

Job Qualifications:

Skills:

Communication, Office Administration, Organizing, Records Management

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

No

Job Description:

Position Duties: 

• Track records and information assets throughout the lifecycle (from receipt to disposition). 

• Collect information from the files or staff for routine inquiries on office program(s) or periodic reports and refer non-routine requests to supervisor or staff. 

• Prepare special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other offices, etc., under general directions. 

• Capture paper records by scanning to digital form. 

• Maintain office files and conduct quality control of document image results. 

• Review outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures; assure that proper clearances have been obtained, when needed. 

• Catalog records data into a content management system. 

• Provide weekly/monthly reports on activities. 

• Ensure that all work adheres to agency/department standards for correctness and quality. 

 

Qualifications: 

• Requires a BA/BS degree and 3-5 years of administrative experience. 

• Experience with records management a requirement. Experience or familiarity with NARA regulations preferred.  

• Excellent organizational skills and attention to detail.  

• Experience with Microsoft Office suite, including Outlook and Excel. 

• Experience working with immigrant or refugee populations and anti-trafficking programs preferred. 

• Excellent communication skills and strong interpersonal skills. 

• Strong problem-solving skills. 

 

Additional Requirements: 

• This position requires an existing Public Trust or the ability to obtain one.  

• This position will be performed (hybrid/2 days per week)* at a government facility located in Washington, DC.  

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• Growth: AI-powered career tool that identifies career steps and learning opportunities

• Support: An internal mobility team focused on helping you achieve your career goals

• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

• Community: Award-winning culture of innovation and a military-friendly workplace

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