Financial Crime Risk Investigations Support Officer I (US)

Work Location:

Lewiston, Maine, United States of America

Hours:

40

Pay Details:

$22.50 - $32.50 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Financial Crime Risk Management

Job Description:

The Financial Crime Risk Investigation Support Officer I provides a broad range of support and/or performs general to specialized money laundering detection activities, review of transactions and/or other processing activities.

Depth & Scope:

• Works within established guidelines, accountable for completing routine transactions or low-moderate risk, repetitive processes within a standardized framework
• Completes transactions using a limited number of systems and/or applications
• Manages their own workload, coordinating tasks and services with others
• Identifies and assesses issues in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
• Minimal decision-making authority
• Limited or first level (initial) interaction with internal partners
• Requires working knowledge and skills developed through formal training or work experience

Education & Experience:

• Undergraduate degree or equivalent work experience 

Customer Accountabilities:

• Performs routine to broad tasks, follows established procedures, and investigates straightforward problems to identify and implement the most suitable solution
• Completes investigations – reports/escalates risk issues or process gaps identified
• Performs a variety of AML and Sanctions/ABAC information gathering activities as a part of FCRM regulations
• Supports AML and Sanctions/ABAC related activities and transactions to resolve business issues
• Reviews banking transactions to ensure they are within the bank and regulatory thresholds and guidelines
• Forwards unusual transactions and supporting information for further review
• Performs a variety of research activities including addressing research discrepancies
• Identifies opportunities to improve service delivery and support process improvement initiatives

Shareholder Accountabilities:

• Prioritizes own workload to meet SLA requirements for service and productivity
• Supports the timely and accurate completion of business processes and procedures
• Escalates non-standard or high-risk activities as necessary
• Ensures necessary due diligence to support the accuracy of all transactions/activities
• Follows internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
• Ensures documentation that is prepared/completed is accurate and properly reflects business intentions and is consistent with relevant rules/regulations
• Supports and participates in process improvement opportunities
• Contributes to the preparation of procedural documents in support of day-to-day operations
• Is knowledgeable of and complies with Bank Code of Conduct

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
• Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand champion for your b