Sr Product Advisor

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:  

In this role, you will engage with clients and Vizient staff to support the use of the Operational Data Base (ODB). You will support client efforts to utilize ODB to help manage operations, evaluate staffing and cost performance, and identify opportunities to improve performance. You will perform periodic analyses to help clients understand the techniques used by higher performing clients. You will help clients deal with internal obstacles and address questions about applicability of the information. You will develop and manage client accounts by being the point-person for supporting client use of the ODB. 

Responsibilities: 

• Work directly with clients to advance levels of data quality, use of data, and overall active engagement with the ODB program. 

• Support regular program calls and related activities including agenda development, issue resolution, summary distribution, and maintenance of items including worksheets and content clarification logs. 

• Mine the database to identify appropriate top performing or most improved clients and work directly with clients to create ODB case studies and coordinate client spotlights and identify speakers. 

• Train clients and internal staff on interpretation and use of ODB related data, reports, and functionality, including facilitating training in both 1:1 and group settings. 

• Support new client onboarding processes. 

• Support development of new ODB program deliverables, including content and functional related development, to support client needs. 

Qualifications: 

• Significant experience with ODB, ACTION OI and demonstration of related content required 

• Relevant degree in finance, healthcare, business operations, or a related field.  Graduate degree preferred.  

• 5 or more years of relevant experience required. 

• Consulting or operational experience in a hospital setting, including developing data-ba