Principal Associate, Change Risk Assessments - International LAUNCH

Principal Associate, Change Risk Assessments - International LAUNCH

At Capital One, we are building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking globally. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. 

Principal Associate, Change Risk Assessments - International LAUNCH

Capital One is one of the fastest growing organizations in the world today and we are growing our teams globally. As a Principal Associate for LAUNCH change risk assessments, you will be a key contributor enhancing and driving our risk management framework for Capital One’s largest, most complex initiatives. As a risk advisor in Capital One’s Enterprise Services Risk (ESR) organization, you will be on the forefront of ensuring that our business partners are delivering material initiatives in a well managed and responsible manner. In your role, you will be responsible for governance and oversight of the Enterprise Services LAUNCH Lane, specifically supporting our International engagements, through a comprehensive risk assessment process designed to prudently manage the legal, compliance, technical, and operational risks associated with our offshore labor footprint.

Within this role, you will be tasked with core responsibilities, noted below. The goal of these responsibilities is ensuring that the Enterprise Services LAUNCH Lane remains an efficient, reputable, and value adding risk assessment that continues to evolve in a way that meets the needs of our cutting edge business partners. 

• Management of the end-to-end LAUNCH process, specifically for the Company’s strategic International initiatives, including supporting and leading the assessment triage through preliminary impact reviews all the way through obtaining AE signoff on finalized assessments. 

• Focus on governance and reporting, ensuring that the overall process is conducted in a manner that aligns with ERM’s LAUNCH Standard while also ensuring that reporting is accurate, timely and produces value adding information to relevant stakeholders. 

• Partner with leadership on both the definition and implementation of Enterprise Services LAUNCH strategy and our partnership with Global Trade Compliance (GTC), including education campaigns, process improvements, and the successful implementation of the next generation of LAUNCH tailored to unique risks and evolving learnings.

Enterprise Services Risk professionals are talented and highly motivated individuals that operate within a collaborative team environment to deliver value-adding risk management services to our business partners. You will have the opportunity to partner with a diverse group of stakeholders, both within ES Risk and more broadly, as we seek to achieve a collective goal of prudent risk management.

The ideal candidate will possess excellent attention to detail, an ability to communicate and manage relationships effectively across multiple stakeholder groups, and has an analytical mindset to identify and resolve unique problems. Through oversight of the end-to-end process, you will be able to showcase these skills while gaining exposure to top Capital One imperatives that impact multiple lines of business.

Responsibilities:

• Oversight of the day to day responsibilities associated with executing the LAUNCH process including intake, prioritization, due diligence and approval, supporting the overall international risk strategy.

• Governance of the process, including management of stakeholder alignment meetings and ongoing monitoring of the initiative pipeline to ensure that overall process health is maintained.

• Resolution of escalations as well as further escalation, as needed.

• Oversight of reporting routines, including support for monthly business reviews and ad hoc data requests.

• Identification, training, and onboarding of new stakeholders, including Functional Area Representatives (FAR), Independent Risk Managers (IRM), Intent Requ