Scrum Master I (Remote)

American Specialty Health, Inc. is seeking a Scrum Master I to work with our Information Technology – Software department. This position will support a development team and product owner. The Scrum Master I will be the facilitator for an agile development team and work closely with the team to ensure quality products are produced as efficiently as possible.

Responsibilities

• Ensures the development team(s) is operating as efficiently as possible and guides the team through reflection and continuous improvement and facilitates the key ceremonies of agile scrum.
• Provides guidance to the team on a regular basis to ensure that the team is aligned with the organization in the processes to develop, release and maintain products.
• Serves and supports the Product Owner and Development Team in their quest to do everything possible to meet the needs of the customers.
• Provides support to the team using a servant leadership style.
• Facilitates the scrum ceremonies including planning, stand-ups, retrospectives and grooming.
• Removes impediments or guides the team to remove impediments by finding the right personnel to remove the impediment.
• Facilitates discussions, decision making, and conflict resolution.
• Assists with internal and external communication, improves transparency, and radiating information.
• Supports the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog.
• Assists the Scrum Team with evaluating proper metrics to measure the performance of the team.

Qualifications

• Bachelor’s degree in Information Management, Business, or equivalent experience. If equivalent experience, high school diploma required.
• 1-2 years of experience in the Scrum Master role for a software development team that was diligently applying Scrum principles, practices, and theory.
• Knowledge of Scrum Management, Sprint and Release planning.
• Knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Knowledge of common reporting paradigms for Agile/Scrum performance.
• Ability to identify key stakeholders and work collaboratively with them to remove blockers that may be impeding the scrum teams progress.
• Knowledge of one or more other agile methodologies (Lean, Kanban, XP, TDD, CI, Test Automation) and how they can be applied in a product development / program delivery environment.

Core Competencies

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Ability to effectively organize, prioritize, multi-task and manage time.
• Demonstrated accuracy and productivity in a changing environment with constant interruptions.
• Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
• Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time. 

Physical Requirements

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