Senior Program Manager - Quality Improvement - USFHP

Drive impactful change in healthcare for our heroes.

As a Senior Program Manager for PacMed’s US Family Health Plan, you’ll lead cross-functional initiatives aligned with strategic goals, manage multiple projects, track performance, and ensure clear communication across teams. Success requires strong organization, critical thinking, and collaboration using tools like Workfront and Microsoft Office. The Senior Program Manager is primarily focused on running quality improvement programs.

USFHP, sponsored by the Department of Defense, serves military members and their families. PacMed has delivered efficient, high-quality care for over 30 years, reinvesting savings to improve outcomes.

Required Qualifications: 

• Bachelor's Degree in Healthcare, Business, or related field., Or 4 years in Program Management or leadership experience in health plan operations
• 5 years experience with program management or healthcare management.

Preferred Qualifications:

• Master's Degree in related field
• 2 years experience in health plan process improvement
• 2 years of Communication and Marketing experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.  We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position.  The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.