Chief of Staff

Description

Girl Scouts of Central California South builds girls of courage, confidence and character who make the world a better place. A large nonprofit organization serving the Central Valley and surrounding communities, GSCCS provides experiences to 15,000 members annually through the support of volunteers and corporate and community partners across 5 counties. Achieving our mission requires a high-functioning leadership team to manage multiple, competing priorities among key stakeholder groups. The Chief of Staff enables this coordination, directly supporting the CEO and serving as a liaison to the Board under the CEO’s direction. As a member of the executive team, this role serves as a key partner to all senior leaders of the organization, ensuring smooth operations within the leadership team and assisting with top organizational priorities. 

The Chief of Staff is a highly-visible strategic partner to the leadership team and serves as the deputy to the CEO in their absence, ensuring smooth operations and efficient communication. This role enables the success of the CEO, from the smallest details of scheduling, travel, and communications to the largest priorities in fundraising commitments, strategic projects, and board responsibilities. As the liaison to the Board of Directors, this role works directly with the Board Chair, committee chairs, and board members to plan meetings, coordinate key communications between the Office of the CEO and Board, and meet established timelines. As a conduit to the Girl Scout Movement, the Chief of Staff will collaborate and coordinate with fellow Girl Scout councils across the country on meetings and projects, support the coordination of Girl Scout councils in the state of California, and carry out responsibilities required from Girl Scouts of the USA.  

With oversight over human resources and as the primary strategic leader on staff culture, this role is the central decision-maker on HR policy and offers support to staff members and managers to ensure their success. In shepherding hiring, onboarding, and offboarding processes, this role is the first and last team member our staff experience during their time with GSCCS, setting the tone for our culture and staff success. This role requires a high degree of discretion, managing sensitive information, and a keen attention to detail. The Chief of Staff will enjoy a work week that rarely looks the same and involves varied stakeholders across central California.   

Requirements

ESSENTIAL DUTIES & RESPONSIBILITIES: 

Administrative Coordination  

· Responsible for management of all Council facilities including maintenance, upgrades, and improvements.

· Financial management of the Office of the CEO, including managing the budget, monthly expenses, and department forecasts. 

· Support a vibrant culture among the leadership team, managing the attendance of team members to girl and volunteer events, planning staff meetings and retreats, and overseeing staff communication. 

· Coordinate the annual review process for the executive team. 

Human Resources 

· Serve as the primary liaison with external HR consultants and Council attorneys in the development and implementation of HR policy and programs – from recruitment and onboarding to employee relations and offboarding – ensuring GSCCS compliance with all applicable laws and standards. 

· Administer and champion Predictive Index across all recruitments and for use in team development and performance management. 

· Oversee a holistic performance management process, offering annual training for managers and staff and supporting the culture of coaching and support embedded in the mission of Girl Scouts.  

· Serve as a third-party support for internal staff conflict, assisting with mediation, employee relations, and, when necessary, performance improvement. 

· Coordinate the total rewards program for GSCCS with external vendors and providers, including providing opportunities to communicate benefit plans to staff, evaluate plan competitiveness, and maintain partner relationships.  

Board and Project Leadership  

· Serve as the primary liaison with the Board of Directors on behalf of the executive team, managing meetings, agendas, committee rosters, and all assets, ensuring timely delivery and communication to board members. 

· Manage the online portal for the Board of Directors, ensuring appropriate access to staff and board members, organizing information, and troubleshooting when necessary. 

· Serve as a conduit to Girl Scouts of the USA and cohorts of sister Girl Scout councils across the state, coordinating meetings, projects, and responsibilities.  

· Manage meeting logistics, schedules, an