Mid Market Account Executive

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI

Role Description:

ShipBob is hiring an Account Executive - Mid Market that will add tremendous value to larger merchants that are ready to make their supply chain strategy a competitive advantage. You will be a value-add matchmaker between ShipBob's global capabilities and the growth goals of Mid-Market Merchants. We have just scratched the surface of our total addressable market, so the right high-performing seller will have the chance to build, manage, and deliver a significant book of business. You will exercise your discretion to negotiate contract terms as well as work cross functionally to provide full stack operations, pricing, and product solutions. This role reports to the Director, Sales – Mid Market.

What you’ll do:

• Creatively connect with potential customers, both self-sourced and pre-vetted by the Business Development or Partnerships team, to understand the Merchant's goals and determine a mutual fit.
• Work with Sales Engineer to construct a full stack solution for potential customers.
• Work with pricing and analytics teams to ensure competitive pricing while maintaining positive margins.
• Identify the nuances of customer’s business and consult on partners and integrations which could help facilitate a partnership with ShipBob as well as greater efficiencies for the business.
• Follow Mid-Market Sales Process, keeping up with any iterations made by the business.
• Move customers efficiently through the sales process, ensuring all expectations are properly set and understood.
• Negotiate contract terms and general partnership agreements.
• Have a thorough understanding of both our tech offerings and Operational capabilities.
• Maintain an updated, clean and thorough pipeline to ensure proper forecasting and up to date CRM notes so account status is clear.
• Provide feedback to management to continue to improve the sales process and Merchant experience.
• Facilitate proper handoff to the post sales team.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• At least 8-10+ years of Account Executive sales experience closing complex deals with an average deal size >$1M.
• Demonstrated experience managing cross-functional stakeholders and clients through a 6–12-month sales cycle.
• A network of contacts and relationships in the Mid-Market e-commerce space built on your trusted reputation.
• Track record of helping e-commerce merchants expand into international markets is a plus.
• Excellent verbal and written communication skills
• Excellent organizational skills, both for yourself and others involved in bringing in new business.
• Ability to quickly build trust and confidence to understand client needs and successfully navigate the negotiation process.