Manager, Platform Scalability & Optimization Architect

Manager, Platform Scalability & Optimization Architect

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. We are looking for our next Manager, Platform Scalability & Optimization Architect supporting the Sale Operations Effectiveness Team, in Fort Worth, TX. As a Manager, Platform Scalability & Optimization Architect you will be responsible for leading the strategic evolution of our digital operational discipline. This role is ideal for a highly analytical, tech-savvy leader who thrives at the intersection of strategy, data, and operational execution. You will be a key thought partner in shaping and scaling our digital ecosystem and the internal processes that underpin, ensuring they are optimized for performance, agility, and future growth.

In this role, a typical day will include:

• Architect and drive platform scalability strategies and solutions that are aligned with business goals and digital transformation initiatives.
• Partner with Product, Engineering, and other cross-functional teams to elevate platform capabilities, integrations, and reliability to support rapid scaling and best-in-class operational discipline
• Synthesize complex technical and business processes, and their dependencies, into actionable, data driven insights to inform strategic planning
• Identify and implement optimization opportunities across platforms, processes, and performance metrics.
• Facilitate strategic workshops and planning sessions with senior stakeholders.
• Track and report on progress against digital strategy KPIs and platform performance benchmarks.
• Inspire and engage high-performing teams through clear communication, storytelling, and strategic alignment.
• Serve as a strategic advisor to leadership on platform evolution, scalability, and innovation.

Preferred Core Competencies

• Strategic Thought Partner: Ability to connect the dots between business needs and technical solutions.
• Optimization Mindset: Constantly seeks opportunities to improve systems, processes, and outcomes.
• Analytical & Tech-Savvy: Comfortable with data analysis, digital tools, and emerging technologies.
• Excellent Communicator: Able to translate complex ideas into clear, compelling narratives.
• Top-Tier Facilitator: Skilled at leading cross-functional discussions and workshops.
• Data-Driven Storyteller: Uses data to craft persuasive stories that drive decision-making.
• Inquisitive & Resourceful: Naturally curious and adept at navigating ambiguity to find solutions.
• PMO Alignment: Experienced in working within or alongside project management offices.
• Influence & Implementation: Capable of ideating, influencing, and executing strategic initiatives.

What you’ll bring to Alcon:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs.; Assoc.+9 yrs.; M.S.+2 yrs.; PhD+1 yr.) 
• The ability to fluently read, write, understand, and communicate in English 
• 5 Years of Relevant Experience 
• 3 Years of Demonstrated Leadership 

Preferred Skills and Experiences:

• Proven track record of scaling digital platforms and driving measurable improvements.
• Strong understanding of cloud platforms, enterprise architecture, and digital ecosystems.
• Experience working in agile, matrixed environments.

How you can thrive at Alcon:

• See your career like never before with focused growth and development opportunities
• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!