Senior Architect, Identity & Security

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 

See yourself at Twilio

Join the team in Twilio’s R&D organization as our new Senior Architect, Identity & Security.

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 

About the job

Twilio seeks a visionary leader to guide the development of key Identity and Security systems within our product portfolio. This role will drive strategic initiatives, ensuring our identity, authentication, and security products are robust, scalable, and aligned with Twilio’s commitment to innovation and customer trust. As a senior leader, you will shape the future of our security architecture, influence cross-functional teams, and set the standard for excellence in identity and access management.

Responsibilities

In this role, you’ll:

• Define and drive the strategic vision for Twilio’s Identity and Security architecture, ensuring alignment with business goals and industry best practices.
• Lead and mentor a team of high-performing engineers, fostering a culture of innovation, collaboration, and continuous improvement.
• Ensure world-class security, reliability, and compliance for all the products we build.
• Mentor other engineers on the team throughout their journey.
• Influence and guide architectural decisions, balancing long-term vision with immediate business needs
• Represent Twilio as a thought leader in Identity and Security, contributing to industry forums, conferences, and partnerships, including FIDO Alliance and other leading identity governance bodies.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications makes for a strong candidate, we encourage applicants with alternative experiences to also apply.

Required:

• Extensive leadership experience in identity management, authentication, authorization, and security architecture, including a proven track record of leading large, cross-functional engineering teams.
• Deep expertise in identity management, authentication, authorization, and security architecture, including technologies like OAuth, SAML, OIDC, MFA, and Zero Trust principles.
• Demonstrated ability to set technical direction and lead organizations through complex architectural transformations.
• Experience designing scalable and resilient consumer identity and access management (CIAM) solutions for enterprise applications
• A recognized thought leader in identity and security space, with a demonstrated ability to set strategic direction and execute with a bias for action.
• Skilled at balancing long-term security and identity strategies with short-term business priorities, enabling pragmatic and sustainable solutions.
• Proven ability to design secure, fault-tolerant, and compliance-driven identity systems iteratively and evolutionarily.
• Committed to implementing best practices in security, compliance, and data protection across the organization.
• Strong cloud expertise with hands-on experience in cloud ecosystems (e.g., AWS, GCP, or Azure), particularly in security and IAM services.
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