Senior Billing Specialist

<p>At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.</p> <p>The Senior Billing Specialist will be responsible for managing and executing end-to-end billing processes within Lyft's AR Operations team, with a focus on both domestic and international billing operations. This role requires a detail-oriented professional with extensive experience in billing operations, financial reporting, and cross-border invoicing. The Senior Billing Specialist will collaborate across Finance, Revenue, Sales and Billing Ops teams to ensure accurate, compliant, and efficient billing practices at scale.</p> <h2>Responsibilities:</h2> <ul> <li>AR Operations &amp; Billing <ul> <li>Generate and review invoices to ensure accuracy and completeness across domestic and international accounts.</li> <li>Reconcile billing data with financial records to ensure consistency and integrity.</li> <li>Manage the billing cycle from start to finish, ensuring timely and accurate invoicing.</li> <li>Address and resolve billing discrepancies and disputes promptly</li> <li>Support multi-currency billing workflows, including currency conversion, exchange rate application, and FX-related reconciliations.</li> <li>Ensure compliance with country-specific invoicing requirements, tax regulations (VAT, GST, WHT), and e-invoicing mandates across international markets.</li> </ul> </li> <li>Data Management and Reporting <ul> <li>Maintain and update billing systems including Oracle Fusion, Zuora, and Salesforce.</li> <li>Prepare regular billing reports and financial statements</li> </ul> </li> <li>Reconciliation and Audit <ul> <li>Reconcile billing accounts and resolve discrepancies, including intercompany and cross-border transactions.</li> <li>Assist in internal and external audits related to billing and financial reporting.</li> <li>Support SOX compliance by adhering to internal controls and documentation standards.</li> <li>Partner with Tax and Legal teams to ensure international billing is compliant with local regulations.</li> </ul> </li> <li>Process Improvement <ul> <li>Identify and implement improvements to billing processes to enhance efficiency and accuracy.</li> <li>Drive automation and scalability improvements across the billing lifecycle.</li> <li>Contribute to the buildout and refinement of international billing frameworks as Lyft expands into new markets.</li> </ul> </li> <li>Collaboration and Communication <ul> <li>Work closely with Sales, Billing Ops, Revenue Accounting, and Finance teams to ensure accurate billing and resolve iss