Director, People & Employee Experience

Collaboration, valuing people, and building community are a few of our most treasured values here at Galloway. We continually strive to provide an exceptional environment that fosters our purpose of “enriching people’s passions”. With our technical trainers, Associate Program, and our culture of “promote from within”, your growth potential has no limit. We want you to bring your entrepreneurial spirit, work ethic, and unique skillset to our team!

Key Responsibilities:

Business Partnership & Strategy

• Leverage deep business and financial acumen to drive HR and People initiatives that align with the company’s strategic goals.
• Collaborate with senior leadership to improve talent acquisition, retention, compensation, performance management, benefits, and employee experience.
• Gain a thorough understanding of the business by staying informed about industry trends, Galloway culture, company policies, and organizational structures.
• Scale and analyze HR data and metrics to propose and implement effective solutions, programs, and policies.

Talent Management & Development

• Serve as a coach and resource for talent acquisition and management teams to attract, develop, and retain top-tier talent.
• Oversee, visualize, and scale performance management processes, including annual reviews and check-in meetings that align employee performance with rewards and career growth.
• Develop and benchmark compensation strategies using internal data and external salary surveys to remain competitive and equitable.

Recruiting & Onboarding

• Supervise and support the internal recruiting team and collaborate on all talent requisitions and recruitment strategies.
• Promote the company’s benefits package, positioning Galloway as an employer of choice.
• Orchestrate Galloway’s hiring and onboarding through continuous improvement best practices.
• Lead the onboarding process, ensuring new hires are effectively integrated and receive comprehensive HR orientation.

HR Operations & Compliance

• Advise managers and leaders on HR policies and ensure compliance with federal, state, and local labor laws (including EEOC, ADA, FMLA, state mandated FMLA, and other employment regulations).
• Keep leadership informed of changes in labor laws and guide the organization through necessary updates or policy changes.
• Support Employee Relations Manager with employee leaves of absence, including FMLA and ADA claims, and oversee disability claims management.
• Support Employee Relations Manager with unemployment claims and coordinate industry compensation and benefits surveys.
• Support Talent Strategy Manager with job descriptions to ensure clarity and compliance.
• Regularly update the employee handbook to reflect changes in policies or legal requirements.

Employee Relations & Training

• Support the Employee Relations Manager with employee concerns or conflicts, ensuring fair and consistent solutions in collaboration with management.
• Ensure the development of training programs, including Non-Harassment and compliance training.
• Support offboarding processes for departing employees, ensuring a positive exit experience.
• Manage the administration of company policies, including the Drug and Alcohol-Free Workplace policy and DOT compliance for PHMSA.

Requirements

Education & Experience

• Bachelor’s degree in human resources, business, or a related field (or equivalent work experience).
• HR certification required (PHR, SPHR, SHRM-CP, or SHRM-SCP).
• At least 15 years of experience in human resources, with a strong background in leadership and generalist functions.
• A&E Industry Experience Highly Desirable.

Skills & Competencies

• Proven ability to influence and advise senior leadership on HR-related strategies and decisions.
• Strong organizational and planning skills.
• Experience in leading and managing a 10+ person HR or People team.
• Strong business acumen, with the ability to understand and align HR practices with business objectives.
• Creative problem solver with a results-driven mindset and a sense of urgency.
• Exceptional communication and interpersonal skills, with the ability to build relationships across all levels of the organization.
• In-depth knowledge of labor laws and HR best practices, and a demonstrated ability to apply them effectively.
• Highly organized with strong analytical and problem-solving skills.
• Resourceful, curious, and collaborative, with a strong commitment to team success.