Casework Manager (HUMAN SERVICES CASEWORK MANAGER) (Bilingual Spanish Speaking SS)

Agency :  Department of Human Services 

Opening Date: June 6, 2024
Closing Date/Time: 06/20/2024 
Salary:   Anticipated Salary (Eff 7/1/24) $6,339-$9,178 per month ($76,068-$110,136 per year + bilingual pay  
Job Type:   Salaried 
County:   Cook  
Number of Vacancies:   1  
Plan/BU: RC062   

 

 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number 37148

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented manager to supervise staff in the Englewood Family and Community Resource Center.  The position supervises and administers the activities of professional and technical staff providing the full range of social and welfare casework services to applicants or recipients of public assistance.  The Division helps Illinois residents by connecting them with many programs and services.  Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Job Responsibilities

1. Serves as a Casework Manager for the Division of Family and Community Services (FCS).
2. Serves as a working supervisor.
3. Provides training and technical assistance to assigned staff.
4. Reviews and evaluates reports of casework activities.
5. Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.
6. Establishes and maintains effective public relations with employers and community partners in the local area served.
7. Implements and interprets new initiatives related to welfare policy.
8. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with courses in social science or business.
2. Requires two (2) years professional supervisory experience in a public welfare agency; OR three (3) years professional experience in welfare, teaching, public health, or other public services OR completion of an agency-sponsored management internship program.
3. Requires ability to speak, read and write Spanish at a colloquial level.

Preferred Qualifications

1. Three (3) years of professional experience utilizing policies, procedures and goals of public assistance programs and welfare reform.
2. Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
3. Three (3) years of professional experience utilizing social casework methods, techniques and principles, including reviewing and evaluating casework activities.
4. Three (3) years of professional experience working with policies, procedures, and related federal acts for a public or private organization.
5. Three (3) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).
6. Two (2) years of professional experience establishing and maintaining effective public relations with employers and other interested parties in the local area served.

Condition of Employment