Global Rebate Operations Analyst

Company Description

Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

• Leads the planning and the execution for Rebate Settlement/Payout for WD's global customer base (OEM + Distributor+ Retail).
• Serve as global process owner to drive improvements and alignment across all aspects of rebates and claims settlements, as we harmonize rebate programs across all subsidiaries. 
• Actively engage counterparts in Sales, Sales Operations, Marketing, Pricing, AR Collections, Finance budget management and across all segments of the supply chain to resolve and avoid customer concerns regarding rebate settlement. Identify opportunities for efficiency, aligns stake holder interests and drives solutions to streamline current practices.
• Provide functional guidance, training and support to off-shore Rebate Analysts to ensure Rebate payments are made accurately and timely on verified and validated criteria.
• Troubleshoot issues related to rebate disputes & deductions to determine cause, provide solutions, and manage operational escalations related to Rebate Settlement.
• Engage directly with the global customer base to ensure healthy relationship dynamics as well as drive process improvements through the POS to Rebate Settlement interaction.  
• Includes conflict resolution as it relates to disputed rebate payments, problem solving and customer negotiations.
• Ensure Rebate Settlement meets all internal controls requirements and external customer satisfaction. 
• Assist with key periodic (month end close, quarter close, year-end etc.) business targets.
• Support enterprise-wide ERP, Rebate and Inventory tools implementations.

Qualifications

• Project management skills
• Ability to manage and drive projects to completion, managing stakeholder expectations and timelines
• Ideally Knowledge of Distribution Channel Management and Accounts Receivable
• Bias for action, ability to manage global stakeholders Leadership and strong business partnering across supply chain, pricing & sales-related organizations
• Systems aptitude, with knowledge of Model N, Oracle & SAP desired.
• Fundamental awareness of accounting principles

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is avai