Program Manager, Planning & Coordination

Overview:

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Program Manager, Planning and Coordination. This position involves extensive engagement within our organization, including interacting with executive leadership. The ideal candidate should thrive in a collaborative environment, possess meticulous attention to detail, and have a proven record of building strong stakeholder relationships.  

What you’d be doing: 

• Developing and managing the roadmap for new product development and maintenance across our insurance portfolios. 
• Leading coordinators in Personal Lines, Commercial Lines and Expanded Markets. 
• Cultivating a culture of accountability, efficiency, and personal development among the Program Coordinators. 
• Supervise the overall work intake, capacity management, and work forecast within the “Product Factory” for our insurance portfolios. 
• Planning, scoping, and coordinating strategic and tactical projects aimed at enhancing our products. 
• Anticipate potential impacts and cross-functional change management related to new products or product changes. 
• Develop and execute ongoing and topical enterprise-wide product communications and coordinate weekly planning related to the insurance portfolios. 
• Develop a comprehensive understanding of the insurance program ecosystem, driving functional ownership of deliverables. 
• Provide coaching for JIRA management and ticket workflow. 
• Identify and address delivery pain points across the “Product Factory” within Program Operations. 
• Establish systems to ensure appropriate leadership input for all process improvements. 

 We’re looking for someone who has:  

• Bachelor’s degree. 
• Previous experience in the Property & Casualty insurance industry. 
• 5-7 years of project management / project coordination experience 
• Ability to collaborate across technical and business-oriented stakeholders. 
• Strong attention to detail and structured thinking. 
• Enterprise-oriented mindset with a focus on continuous improvement. 
• Effective communication of complex technical and business matters, both written and verbal. 
• Quick learner with the ability to apply new concepts rapidly and effectively.
• Solid problem-solving skills, reaching logical and sound decisions. 
• Excellent coordination skills, with high energy and a sense of urgency. 

Highly preferred candidates also have:  

• Experience with workforce management software (e.x. JIRA, Confluence, Smartsheets). 
• Proficiency in data analytics tool Alteryx. 
• Project Management or Agile certifications. 

About SageSure:

As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream.

A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners.

We have more than 600 employees working remotely or hybrid in one of our eight offices—Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—who are tackling the industry’s toughest challenges.  

We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentl